> ——————————————SNIP-------------------------------------------------------
> Again, to repeat, I think all vendors, including IBM, ought to improve what
> they can. That's a necessary condition, but it's not sufficient and never
> can be. You MUST have a "Plan B" that does not rely on your ability to
> reach your vendor(s) continuously if you have mission critical needs and
> take them seriously. In the case of Knowledge Center, IBM is equipping you
> with an excellent "Plan B" option called the IBM Knowledge Center for z/OS,
> included at no additional charge with your base z/OS license. You may or
> may not have other contingencies, but that's an excellent one and is
> available at no additional charge.
> 
—————————————————SNIP—————————————————

That is why I submit that HC manuals are still needed will always be needed.
When your system is down its down and having manuals on there MF is useless.

Ed
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