Clark Morris wrote: >IBM needs to be able to have 24/365.24 availability online of Shop Z >series (all software download) and the related problem reporting and >information facilities.
Clark, what you're describing is NOT POSSIBLE. Any/every particular public Internet connection does not offer a continuous availability SLA, period. IBM can, and should (in my view), improve the part(s) of the service equation IBM can improve. But if you have mission critical needs you MUST plan for not being able to reach IBM -- or any other vendor(s) -- from your site(s). Sorry about that, but that's the simple reality. For everyone. -------------------------------------------------------------------------------------------------------- Timothy Sipples IT Architect Executive, Industry Solutions, IBM z Systems, AP/GCG/MEA E-Mail: [email protected] ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
