On Monday, 04/12/2010 at 08:25 EDT, "Gentry, Stephen" <[email protected]> wrote: > I?m sorry to post this to the list but I am getting no satisfaction from the > normal support phone numbers when I contact shopzseries with log on problem. > > I keep getting past off to another person. The last person I was in contact > with told me to call the support number I started with. So, if anyone knows > who can be contacted regarding logging on to shopzseries that is not level 1 > (one) support, I?d appreciate the information. > > This is NOT an intent to start a flame thread regarding shopzseries, I just > want to log on, get the RSU I need so I can do my job.
Call again. When you get to Level 2, tell them what happened. If they can't deal with it, ask to speak to the Duty Manager. Alan Altmark z/VM Development IBM Endicott
