It doesn't solve your web problem, but IBM has taken orders and support
calls over the phone for decades. Sometimes the old ways work the most
reliably. Just order what you need by phone, and then worry about the
IBMLink problem once you have your system in the state it needs to be in.

Say hi to everyone there for me....

-- 
Robert P. Nix          Mayo Foundation        .~.
RO-OE-5-55             200 First Street SW    /V\
507-284-0844           Rochester, MN 55905   /( )\
-----                                        ^^-^^
"In theory, theory and practice are the same, but
 in practice, theory and practice are different."



On 4/12/10 9:37 AM, "Stephen Gentry" <[email protected]>
wrote:

> When I go to that screen and log in, I get a screen whose title is:
> Purchase/upgrade tools.
> There is nothing on the screen that mentions ServiceLink, nor in the
> drop down lists.
> 
> -----Original Message-----
> From: The IBM z/VM Operating System [mailto:[email protected]] On
> Behalf Of Frank M. Ramaekers
> Sent: Monday, April 12, 2010 10:27 AM
> To: [email protected]
> Subject: Re: shopzseries
> 
> Have you tried (as others have mentioned) IBMLink?
> http://www.ibm.com/ibmlink
> 
>  
> Frank M. Ramaekers Jr.
>  
>  
> -----Original Message-----
> From: The IBM z/VM Operating System [mailto:[email protected]] On
> Behalf Of Gentry, Stephen
> Sent: Monday, April 12, 2010 9:17 AM
> To: [email protected]
> Subject: Re: shopzseries
> 
> When I go to that screen and log in, I get a screen whose title is:
> Purchase/upgrade tools.
> There is nothing on the screen that mentions ServiceLink, nor in the
> drop down lists.
> 
> -----Original Message-----
> From: The IBM z/VM Operating System [mailto:[email protected]] On
> Behalf Of [email protected]
> Sent: Monday, April 12, 2010 10:10 AM
> To: [email protected]
> Subject: Re: shopzseries
> 
> You could try this link:
> https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persi
> stPage=true&page=/ibmlink/servicelink/servicelinkPage.jsp%3Flc%3Den%26cc
> %3DCA&PD-REFERER=none&error=
> 
> Peter
> 
> -----Original Message-----
> From: The IBM z/VM Operating System [mailto:[email protected]] On
> Behalf Of Gentry, Stephen
> Sent: April 12, 2010 09:57
> To: [email protected]
> Subject: Re: shopzseries
> 
> When I go to that screen and log in, I get a screen whose title is:
> Purchase/upgrade tools.
> There is nothing on the screen that mentions ServiceLink, nor in the
> drop down lists.
> 
> -----Original Message-----
> From: The IBM z/VM Operating System [mailto:[email protected]] On
> Behalf Of Bill Munson
> Sent: Monday, April 12, 2010 9:52 AM
> To: [email protected]
> Subject: Re: shopzseries
> 
> www.ibm.com/ibmlink
> 
> brings you to the sign in screen for ServiceLink
> 
> good luck
> 
> Bill Munson 
> Sr. z/VM Systems Programmer
> Brown Brothers Harriman & CO.
> 525 Washington Blvd.
> Jersey City, NJ 07310
> 201-418-7588
> 
> President - MVMUA
> http://www2.marist.edu/~mvmua/
> VM Project Officer - SHARE
> http://www.linkedin.com/in/BillMunson
> 
> 
> 
> 
> "Gentry, Stephen" <[email protected]>
> Sent by: The IBM z/VM Operating System <[email protected]>
> 04/12/2010 09:47 AM
> Please respond to
> The IBM z/VM Operating System <[email protected]>
> 
> 
> To
> [email protected]
> cc
> 
> Subject
> Re: shopzseries
> 
> 
> 
> 
> 
> 
> What should I look for?  ServiceLink?  If so, it is not displayed on the
> web page.
> 
> -----Original Message-----
> From: The IBM z/VM Operating System [mailto:[email protected]] On
> Behalf Of Charles Grady
> Sent: Monday, April 12, 2010 8:49 AM
> To: [email protected]
> Subject: Re: shopzseries
> 
> If you just need an RUS... Why not IBM.COM/IBMLINK  and just order the
> zVM RSU there?.
> 
>>>> [email protected] 04/12/10 08:25AM >>>
> I'm sorry to post this to the list but I am getting no satisfaction from
> the normal support phone numbers when I contact shopzseries with log on
> problem.
> 
> I keep getting past off to another person.  The last person I was in
> contact with told me to call the support number I started with.  So, if
> anyone knows who can be contacted regarding logging on to shopzseries
> that is not level 1 (one) support, I'd appreciate the information.
> 
> This is NOT an intent to start a flame thread regarding shopzseries,  I
> just want to log on, get the RSU I need so I can do my job.
> 
> Thanks,
> 
> Steve
> 
> 
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