Hi,

On Fri, 2005-09-23 at 14:41 +0530, Soumyanath Chatterjee wrote:
> On 9/21/05, Nirmalya Lahiri <[EMAIL PROTECTED]> wrote:
> ><--snip-->
> > facing same problem, he is also a linux user. As per his openion BSNL
> > already declared that you have to use Windows98SE(or higher) to
> > access DataOne at
> > http://www.calcuttatelephones.com/bbandservice.shtml .
> 
> Looks like they or atleast the policymakers are in M$ payroll.

IIRC, Nirmalya did some work with CalTel, prior to his present stint
with WBPCB.

Nirmalya: Is there anyone sensible in CalTel Customer Relations that we
could talk to?

To my mind the problem is larger that CalTel, it is a BSNL one that is
country-wide in nature. But we can start at home.

Here is my proposed plan of action:

1. Create an online database of users using DataOne from Linux (we can
start with members on our list) & a list of problems they are facing

2. Based on #1 create a petition & signature campaign

3. Spread the word around on all the LUG/FSUG lists across india. (Our
pet spammer Fred Noronha can be a great help here ;-)

4. Engage in dialog with CalTel as also with Consumers Action Forum

5. No need to get all antsy and legal right now

6. Establish a document trail that we have tried "all" avenues for
redressal

7. Propose alternatives to BSNL - e.g. RIM has an user-support user
forum that is quite active and rather useful (even sometimes more than
the official RIM site)

8. Engage in dialog with importers/distributors/manufacturers of ADSL
modems - DLink, LinkSys (CISCO) etc and have them put up support pages for Linux

just my 2p :)
-indra

-- 
Indranil Das Gupta
Chief Technology Architect

L2C2 Technologies
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