On 19 August 2011 16:00, 0 <[email protected]> wrote: .... > Haven't heard good things about Lenovo customer care. If you are ok with > a windows/linux laptop then I recommend dell with the right coverage > options. I have used dell since 2005 and I have availed their service > several times and i have always had pleasant experiences except for one > bad experience with a sales person. > > To give an idea on what happened and how they resolved, All problems > were fixed at my home. > > - 2005 hard disk, clicking noise: hard disk replaced (2 days) > - 2006 got kingston memory & dell confirmed warranty not void > - 2007 video fan not working: fan was replaced (2 days) > - 2009 power input pin lose: AC adapter & motherboard replaced (2 days) > - 2010 one strand of hair went inside LCD screen: screen replaced > - 2010 a flying scissor and desktop monitor damaged: monitor replaced > - 2011 two defective graphic cards: both graphics card replaced >
So is the quality of dell product so bad, that mem was upgraded, HDD had problem, GPU fan, etc. I thought product (not just PC) would be one that runs for years without issues. Which is what thinkpads are famous for. I think any good product should be running without major issue for long time. --ashwin _______________________________________________ ILUGC Mailing List: http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
