On Sunday, March 2, 2003, at 10:43 AM, Clark Martin wrote:

> At 10:34 AM -0800 3/2/2003, Dennis B. Swaney wrote:
>> At 10:25 -0800 2/3/03, [EMAIL PROTECTED] wrote:
>>> On Sunday, March 2, 2003, at 10:11 AM, Dennis B. Swaney wrote:
>>>
>>>>   Rev B, OS 9.1, 512 MB RAM, 500 MHz G3 Sonnet upgrade.
>>>>
>>>>   Whenever I try to shutdown or restart, my iMac freezes, though the
>>>>   cursor still moves.
>>>
>>>
>>> Sounds like it could be an Extension conflict. Did you try setting 
>>> the
>>> Extension set to "Base", restart and see if the problem is 
>>> replicated?
>>>
>>
>> I tried that but it requires a restart and the computer hangs during
>> the shutdown process.
>
>
> That's okay, the change to extensions should have taken place prior
> to the hang.  Once you restart you should have started off the Base
> extensions.  Did it still hang on shutdown with the Base set.

Also reminds me of another good troubleshooting starting point- have 
you tried starting with Extensions "off" (hold shift key after the 
chimes during startup), then see if it still hangs on restart?

dave


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