Mary,
I'll try to answer the webmail-related questions...
> (3) The disk space limit is having intermittent problems --- we notice it
> warns us on some accounts and not others (sometimes I think it is because
> there is one giant e-mail that takes up the space, which would be hard to
> warn about, but there are others who just have a ridiculous
> amount of text
> e-mail and there was no warning).
Are you talking about the webmail account size graph and JavaScript warning
prompt? What problems exactly have you seen?
> Sometimes, the left menu (that
> contains
> the list of Folders and displays the mailbox usage meter) just does not
> appear on certain accounts in the same browser. When we create a folder,
> it doesn't appear either...and it is still receiving new
> messages. Why is
> this?
Some browsers have a timing issue on the initial load with that left frame,
where it doesn't come up right away. It's very tough to reproduce the
problem. Clicking the refresh button in the browser window (not above the
menu) normally brings it up. It's something we're still looking at, but
thankfully happens only rarely. If you can find a way to reproduce it
consistently, let us know and we'll work on making it go away completely.
As a general tip when you're seeing lots of problems, look hard at your DNS
settings for the domain(s). You might want to post them here, or on the big
list, or go to Scott Perry's helpful site at http://www.declude.com and run
your domain(s) through his automatic checker system.
Hope this helps,
Ron
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