> > > (3) The disk space limit is having intermittent problems ---
> we notice it
> > > warns us on some accounts and not others (sometimes I think
> it is because
> > > there is one giant e-mail that takes up the space, which
> would be hard to
> > > warn about, but there are others who just have a ridiculous
> > > amount of text
> > > e-mail and there was no warning).
> >
> >Are you talking about the webmail account size graph and
> JavaScript warning
> >prompt? What problems exactly have you seen?
>
> Yes, about the graph: it will continue to receive mail beyond the
> specified
> disk space and in some accounts, it is not there at all. I set the limit
> to 10MB in the KWM config file. Is there another place I need to
> specify this?
If you actually want it to shut them down when the limit is reached (instead
of just popping up the annoying warning), you'll need to specify a limit in
IMail, not the templates. See the IMail documentation.
> On some accounts, I have noticed that it isn't there at all. I know it's
> not a browser version issue because I am able to access other accounts
> using that same browser with the graph displaying....funny, huh?
See the ReadMe for discussion of overriding the limit for certain
accounts... if they're set to 0 (in the Finger info (plan.ima file)), they
won't see a graph.
> Hmmm...yeah, I had her clean out her mailbox and it still wasn't
> there...then the next day, it appeared. Am I crazy?
No, like I said it's a rare, intermittent problem, the hardest kind to
reproduce, let alone fix.
> >As a general tip when you're seeing lots of problems, look hard
> at your DNS
> >settings for the domain(s). You might want to post them here, or
> on the big
> >list, or go to Scott Perry's helpful site at
http://www.declude.com and run
>>your domain(s) through his automatic checker system.
>My network guy thinks it might be a 'lazy' ethernet card, so he is
>switching it out to see if that helps.
That's a good idea. Also, make SURE you're serving the KWMimages directory
from a real webserver, preferably a different box, for optimum performance.
(The ReadMe discusses this.)
thanks,
Ron
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