I have run into this too. I have one user (a VP, what a pain in the ass) that complains about it, also I haven't had time to contact anyone about it, so is anyone listening?
Neal Klabunde ---------- Original Message ---------------------------------- From: "Mike Kuzenko" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Wed, 6 Nov 2002 12:20:51 -0500 >I ran into this several version ago with Imail and I believe the classic >templates. > >However when I went to actually delete the message(s) a message would pop >stating something to the effect that the sequence has changed and to refresh >the page. Effectively preventing the deletion of the wrong message. > >Was a pain in the butt on a busy mailbox:-) > >I would guess it a KWM issue. KWM needs to determine if the file has changed >since the last read and handle accordingly. > >Issue is moot now since KWM and IMail are one and the same. They need to fix >it! > >Mike > >----- Original Message ----- >From: "Jim Rieflin" <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >Sent: Wednesday, November 06, 2002 11:34 AM >Subject: [imail] Wrong Messages Deleted. Very Interesting Problem > > >> Good morning, >> >> We are running Imail 7.13 and KWM 7.13 on a NT2000 SP2 box with about 500 >accounts. >> >> I called Tech support at IPSwitch and HumanKind before the merger about >this problem but never heard back from either (other than IpSwitch saying >the felt it was a KWM issue). >> >> I am in my inbox looking at my mail. 10 spam messages and 10 real >messages. >> >> Message #1 is spam, #2 is real, #3 is spam, #4 is real and so on. >> I click the box next to the spam messages (#s 1,3,5,7,9...). >> I answer my phone (takes 10 seconds) and then click on the delete button. >> >> Now the very interesting problem. >> Messages 2,4,6,8,10... are deleted. The real ones! >> >> What happened? A new message arrived in the meantime but was not >displayed on screen. So when my web page submission said "Delete messages >index #1,3,5,7,9... it had already re-indexed my messages to reflect the new >messsage. >> >> Seems that the mail is somewhere indexed with the most recent message >being #1 (wherein I would think a programmer would say the oldest message >would best be numbered #1 as it changes less frequently. >> >> Either way, I have lost some very important messages as have other people >in our organization. (I've convinced some of them it was a "User Induced >Error" but some are too smart for that). >> >> Still not sure if it is a KWM or IMail problem but thougth I would submit >at KWM this time in writting since the last time via phone may have gotten >lost. >> >> (I still do like the KWM product and do hope IpSwitch does right by the >product. Lots of people on this mailing list think very highly of the >people at HKSI it seems.) >> >> Thank you for reading about this most interesting problem. >> >> Jim Rieflin >> Director of Technology >> Salem City Schools >> [EMAIL PROTECTED] >> >> Jim Rieflin >> [EMAIL PROTECTED] >> 540-389-0130 >> >> Technology Coordinator >> Salem City Schools >> 510 South College Avenue >> Salem, VA 24153 >> >> >> >> >> >> >> >> ______________________________________________________________________ >> The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc. >> Questions, Comments or Complain like Hell.. mailto:listmaster@;hksi.net >> Message Archive............ http://www.mail-archive.com/imail@;hksi.net >> To Manage your Subscription......... http://humankindsystems.com/lists >> >> > > > > > >______________________________________________________________________ >The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc. >Questions, Comments or Complain like Hell.. mailto:listmaster@;hksi.net >Message Archive............ http://www.mail-archive.com/imail@;hksi.net >To Manage your Subscription......... http://humankindsystems.com/lists > ________________________________________________________________ ______________________________________________________________________ The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc. Questions, Comments or Complain like Hell.. mailto:listmaster@;hksi.net Message Archive............ http://www.mail-archive.com/imail@;hksi.net To Manage your Subscription......... http://humankindsystems.com/lists
