Hi Everyone, Please point me to the proper web resources on this if possible; I'm pressed for time and am not sure how to troubleshoot this issue.
Basic info: iMail 7.15 running on Windows 2003 Server mxGuard with ClamAV for virus and spam filtering Has been running very well for the past two years Server utilization appears fine; memory ok and CPU cycles generally low for iMail services Not running IMAP - webmail, pop3 and smtp/mxGuard only We were configured to send outgoing mail via an outsourced smarthost, but are currently configured to deliver outbound mail directly Over the past few days, the number of T and D files in the spool have been slowly building up, and we've had some complaints from users that they are not getting some messages from external domains. My research shows that a "T" file is "A file that matches the data file while the message is inbound; when the message is fully received, the T file is renamed with a Q." So it would appear that messages are "starting" to come in, and not being turned around to Q files for final delivery. When researching one particular email that was not received, it appeared that the transaction with the sending server had started but never completed: 20050823 002228 127.0.0.1 SMTPD (0ED80098) [69.59.165.93] connect 24.28.200.156 port 58117 20050823 002228 127.0.0.1 SMTPD (0ED80098) [24.28.200.156] EHLO rrcs-mta-04.hrndva.rr.com 20050823 002228 127.0.0.1 SMTPD (0ED80098) [24.28.200.156] MAIL From:<[EMAIL PROTECTED]> 20050823 002228 127.0.0.1 SMTPD (0ED80098) [24.28.200.156] RCPT To:<[EMAIL PROTECTED]> After this, there is no more lines involving 0ED80098 or 24.28.200.156 until it seems to try again. Though difficult sometimes, I am usually able to track the log lines from the initial EHLO through to final delivery or failure, but I'm wondering if I've just lost those brain cells or something. I'm just not sure how to troubleshoot this, nor am I certain how to get the existing mail in the spool to go to final delivery. When I try to open a T file in notepad or wordpad, the system tells me that the file is in use by another process. Rebooting has not seemed to help, though I have not tried today. If I can get these apparently-undelivered messages to go through, I would very much like to do so... Then, work on figuring out what's going on to stop this madness. :) Where should I go next in this troubleshooting process? Thanks for your time! Marc To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
