I'll give you my opinion on the issue... I'm sure there are many.
Why not upgrade? I don't intend to upgrade Imail... ever. I wanted a good
solid basic mail server. Paid good money for it. I expect that the product
I purchased to work as advertised.
Why has it become acceptable for a company to sell a product that does not
work as advertised, and then believe it's OK to charge more money when they
finally get it working in a later version? Why is that OK? That's what I
don't understand. The obligation to provide a product that works as
advertised seems to be ignored, and then some even chastise people for not
upgrading. It boils down to paying again for features you've already paid
for.
It's my personal opinon that upgrades should not contain any "bug" fixes...
only new features. There should never be an upgrade until the current
version is stable. That seems to have been ingored with Imail and even
worse with a popular add on.
I'm responding to your question and not posting about any specific
problem... just giving a perspective that perplexes me.
As for the original question in this thread... I read it and thought to
myself "this must be a joke". I believe he said he had about 100 users and
90% were IMAP. From what I remember of 7.15 it wouldn't support more than
about 2 concurrent IMAP connections before going 100% CPU. I know there
were several threads about it in years past. I severely discourage IMAP...
even the newer (don't know about the newest) versions have an extremely
inefficient IMAP server. It may be the nature of IMAP itself since I'm sure
it's much more server CPU intensive than POP3, but even with a high
horsepower server I don't think I could support more than a few concurrent
IMAP sessions.
-Joe
----- Original Message -----
From: "Christopher Jones" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Monday, September 12, 2005 11:26 PM
Subject: RE: [IMail Forum] imail 7.15 running at 100% cpu time
If this is considered rude or inappropriate then someone please tell me
and
I'll butt out.....
But why do you people insist on using such old versions of Imail? Of
course
Ipswitch aren't going to support or release updates to fix problems in
older
versions. Why would they? All software manufacturers do this.
I can understand because it works, so why change....I understand that
argument. But what about if you have a problem? The first thing Ipswitch
will say is: Upgrade to version 8.2 and see if that helps.
That'll be their answer....I know I'd say that if it was me.
But....I guess the question is......why are so many people running older
versions? Is there something wrong with Imail 8.x that is keeping you from
upgrading? Has Imail taken a backwards step or something?
I'm curious to know because I generally wait a few months before
installing
any updates to see if there are any reported problems...and then I will
install them. My opinion is I want to be running the latest which the
company is working on and can more easily support because that is where
their current focus is.
Chris Jones
Rural Press Limited
Sydney, Australia
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Marc Funaro
Sent: Tuesday, 13 September 2005 1:05 PM
To: [email protected]
Subject: RE: [IMail Forum] imail 7.15 running at 100% cpu time
Let me rephrase that...
Doesn't iMail 7.15 contain an imap vulnerability that ipswitch has already
said they will never fix IN THAT VERSION - the only "fix" is to upgrade?
And
could that vulnerability be causing the problem that this person is
experiencing?
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf
> Of Eric Shanbrom [Ipswitch Inc]
> Sent: Monday, September 12, 2005 10:06 PM
> To: [email protected]
> Subject: Re: [IMail Forum] imail 7.15 running at 100% cpu time
>
> No, there's a vulnerability that is fixed in a more
> recent version,
>
> Eric S
>
> Marc Funaro wrote:
>
> >Isn't there a never-to-be-fixed imap vulnerability in
> that version of iMail?
> >
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] On Behalf
> > > Of Eric Shanbrom
> > > Sent: Monday, September 12, 2005 5:34 PM
> > > To: [email protected]
> > > Subject: Re: [IMail Forum] imail 7.15 running
> at 100% cpu time
> > >
> > > Make sure the fragmentation level of the file
> system is
> > > less than 20%.
> > > Highly fragmented files will slow IMAP down immensely
> > >
> > > Eric S
> > > ----- Original Message -----
> > > From: "Hien Tran" <[EMAIL PROTECTED]>
> > > To: <[email protected]>
> > > Sent: Monday, September 12, 2005 2:40 PM
> > > Subject: [IMail Forum] imail 7.15 running at
> 100% cpu time
> > >
> > >
> > > > We have a P3 550 with 768mb of ram running
> IMail 7.15
> > > with the lastest
> > > > patches.
> > > > F-Prot and Declude EVA anti-virus running.
> > > > Declude Hi-jack running.
> > > > Spamsoap running.
> > > > About 100 users.
> > > > 5 gigs of 80 gigs used on the hard drive.
> > > > 98% of our users are IMAP accounts.
> > > >
> > > > My question is, our cpu time is peaking at 100% with
> > > the imap4d32.exe
> > > > running at peak cpu. Users are unable to retrieve
> > > their emails or they
> > > > are taking extremely long to connect to the server.
> > > I moved the server
> > > > to another machine last friday, but with this new
> > > server, we are still
> > > > having the same issues. When I stop the IMAP4
> > > service in Imail, the cpu
> > > > speed returns to normal: ~4-15% usage. However, as
> > > soon as it is on, it
> > > > is spiked again at 100%. Any ideas? Thanks.
> > > > ---
> > > > [This E-mail scanned for viruses by Declude EVA]
> > > >
> > > >
> > > > To Unsubscribe:
> > > http://www.ipswitch.com/support/mailing-lists.html
> > > > List Archive:
> > >
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> > > > Knowledge Base/FAQ:
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> > > >
> > >
> > >
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> > >
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> > >
> >
> >
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> >
> >
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