John, More than 99% of all your "issues" have been fixed in the 8.2 release.
As for new releases not containing any "bugs", that's just not a realistic attitude. Whether it's a car, house, hardware or software, there are ALWAYS going to be issues. The product is created by people, not a Supreme Deity. When 8.2 and the release patches are properly installed there are almost zero issues. IMail 8.2 completely changes the way IMAP works - using a new database format. If you are running at "100%" that's indicative of problems related to the machine you are running the software on or other software that's running on the machine. What else is running on the machine? If you are using much more than DNS, you are asking for trouble. Mail servers should, IMHO, be dedicated to the task with nothing other than the mail server and, perhaps, DNS, running on the machine. Know that DNS can, in some installations, use a lot of machine processes and consume a lot of hard drive and memory space on the machine on which it is installed. One of my 4 DNS servers gets almost as much IP and hard drive traffic as my mail server. Does your network have a HARDWARE FIREWALL? Do you have all unnecessary ports CLOSED on the firewall? If not, you're probably fending off a lot of unnecessary traffic and that can substantially contribute to the slowdown of your server. Do you have an anti-virus program running on the machine. Are the viruses updated DAILY. Have you done a manual virus scan on the machine lately? Are you attempting to use a regular anti-virus client to scan the spool directories? If you want to scan incoming e-mail, you need a special anti-virus interface. Have you scanned the machine for spyware? I recently had a case where a machine in a medical practice that was a secure machine was having problems connecting to the internet because it contained more than 380 spyware programs. The doctor, to whom the machine belonged, claimed he "never" went to sites that would install spyware. Unfortunately spyware is becomming much more prevalent and can be transmitted to machines of all kinds, including mail servers. Ours is scanned daily, in the middle of the night, and we sometimes see 12 or 15 new spyware programs running after the scan. How is your sever configured? How much memory do you have in the server? What OS are you running? Win NT is a DEAD operating system and no longer supported by MS. As such, they are not issuing any more patches or security updates for NT. They haven't issued them since June, 2005. If you are running Win 2K or Win 2003 SERVER do you have ALL the security and other OS patches in place? NOTE: Many are NOT automatically installed and you will need to do a MANUAL SCAN and install some of them. Have you recently made a lot of domain changes to IMail? If you are using IMail's internal database, is it possible that the registry is corrupted? How are your drives configured on the server? If you are running RAID, are you running RAID 1 or RAID 5. RAID 1 is the only kind of redundancy that should be run on a mail server, RAID level 5 slows the throughput down too much. Are your drives defragmented daily? If not, why not? Where is your SPOOL directory? If you are running an external database, you may be creating other problems. example: MS SQL is a known memory and process hog and should ALWAYS be installed onto a dedicated machine. John, you are attacking a product without telling us anything about your configuration! A future version will have a WebMail interface that's much more like Outlook. It's already in beta-testing. If you've been reading the messages you are receiving thru this list, you would know that. Ipswitch has committed to supporting those who continue to purchase maintenance agreements. Have they raised their prices? Yes. Did they make some bad customer service decisions with regard to Imail? Yes - the list if filled with debate about their business model and we don't need to re-open that issue. In the end, the commercial users, ie: the ISPs who use IMail for their customers convinced IMail to maintain the product for the installed base. While IMail raised the cost of the maintenance agreement, prices for lots of stuff have gone up over the last year. I don't particularly like the price increase for the maintenance agreement, but it's still very fair. If you want a real gripe, go pay for the Microsoft product, at about $35.00 per user, with lots of security and other issues. If you're still upset with Imail, then find another mail server that suits your needs. There were many discussed in the debate about IMail's marketing tactics last year. Now, please, get off your cross, check your server for problems, and upgrade to 8.2. I need the wood to rebuild my cousin's house in New Orleans. Please feel free to blast me for my comments. I've been raked across the coals for my opinions before and am quite accustomed to people who don't read the archives or listen to what others have written about topics that are continuously beaten up by members of this list. Bruce Barnes ChicagoNetTech Inc -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Joe Wolf / Internet Specialists, LLC Sent: Tuesday, September 13, 2005 07:52 To: [email protected] Subject: Re: [IMail Forum] imail 7.15 running at 100% cpu time I'll give you my opinion on the issue... I'm sure there are many. Why not upgrade? I don't intend to upgrade Imail... ever. I wanted a good solid basic mail server. Paid good money for it. I expect that the product I purchased to work as advertised. Why has it become acceptable for a company to sell a product that does not work as advertised, and then believe it's OK to charge more money when they finally get it working in a later version? Why is that OK? That's what I don't understand. The obligation to provide a product that works as advertised seems to be ignored, and then some even chastise people for not upgrading. It boils down to paying again for features you've already paid for. It's my personal opinon that upgrades should not contain any "bug" fixes... only new features. There should never be an upgrade until the current version is stable. That seems to have been ingored with Imail and even worse with a popular add on. I'm responding to your question and not posting about any specific problem... just giving a perspective that perplexes me. As for the original question in this thread... I read it and thought to myself "this must be a joke". I believe he said he had about 100 users and 90% were IMAP. From what I remember of 7.15 it wouldn't support more than about 2 concurrent IMAP connections before going 100% CPU. I know there were several threads about it in years past. I severely discourage IMAP... even the newer (don't know about the newest) versions have an extremely inefficient IMAP server. It may be the nature of IMAP itself since I'm sure it's much more server CPU intensive than POP3, but even with a high horsepower server I don't think I could support more than a few concurrent IMAP sessions. -Joe ----- Original Message ----- From: "Christopher Jones" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Monday, September 12, 2005 11:26 PM Subject: RE: [IMail Forum] imail 7.15 running at 100% cpu time > If this is considered rude or inappropriate then someone please tell me > and > I'll butt out..... > > But why do you people insist on using such old versions of Imail? Of > course > Ipswitch aren't going to support or release updates to fix problems in > older > versions. Why would they? All software manufacturers do this. > > I can understand because it works, so why change....I understand that > argument. But what about if you have a problem? The first thing Ipswitch > will say is: Upgrade to version 8.2 and see if that helps. > > That'll be their answer....I know I'd say that if it was me. > > But....I guess the question is......why are so many people running older > versions? Is there something wrong with Imail 8.x that is keeping you from > upgrading? Has Imail taken a backwards step or something? > > I'm curious to know because I generally wait a few months before > installing > any updates to see if there are any reported problems...and then I will > install them. My opinion is I want to be running the latest which the > company is working on and can more easily support because that is where > their current focus is. > > Chris Jones > Rural Press Limited > Sydney, Australia > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Marc Funaro > Sent: Tuesday, 13 September 2005 1:05 PM > To: [email protected] > Subject: RE: [IMail Forum] imail 7.15 running at 100% cpu time > > Let me rephrase that... > > Doesn't iMail 7.15 contain an imap vulnerability that ipswitch has already > said they will never fix IN THAT VERSION - the only "fix" is to upgrade? > And > could that vulnerability be causing the problem that this person is > experiencing? > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf > > Of Eric Shanbrom [Ipswitch Inc] > > Sent: Monday, September 12, 2005 10:06 PM > > To: [email protected] > > Subject: Re: [IMail Forum] imail 7.15 running at 100% cpu time > > > > No, there's a vulnerability that is fixed in a more > > recent version, > > > > Eric S > > > > Marc Funaro wrote: > > > > >Isn't there a never-to-be-fixed imap vulnerability in > > that version of iMail? > > > > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] > > > > [mailto:[EMAIL PROTECTED] On Behalf > > > > Of Eric Shanbrom > > > > Sent: Monday, September 12, 2005 5:34 PM > > > > To: [email protected] > > > > Subject: Re: [IMail Forum] imail 7.15 running > > at 100% cpu time > > > > > > > > Make sure the fragmentation level of the file > > system is > > > > less than 20%. > > > > Highly fragmented files will slow IMAP down immensely > > > > > > > > Eric S > > > > ----- Original Message ----- > > > > From: "Hien Tran" <[EMAIL PROTECTED]> > > > > To: <[email protected]> > > > > Sent: Monday, September 12, 2005 2:40 PM > > > > Subject: [IMail Forum] imail 7.15 running at > > 100% cpu time > > > > > > > > > > > > > We have a P3 550 with 768mb of ram running > > IMail 7.15 > > > > with the lastest > > > > > patches. > > > > > F-Prot and Declude EVA anti-virus running. > > > > > Declude Hi-jack running. > > > > > Spamsoap running. > > > > > About 100 users. > > > > > 5 gigs of 80 gigs used on the hard drive. > > > > > 98% of our users are IMAP accounts. > > > > > > > > > > My question is, our cpu time is peaking at 100% with > > > > the imap4d32.exe > > > > > running at peak cpu. Users are unable to retrieve > > > > their emails or they > > > > > are taking extremely long to connect to the server. > > > > I moved the server > > > > > to another machine last friday, but with this new > > > > server, we are still > > > > > having the same issues. When I stop the IMAP4 > > > > service in Imail, the cpu > > > > > speed returns to normal: ~4-15% usage. However, as > > > > soon as it is on, it > > > > > is spiked again at 100%. Any ideas? Thanks. > > > > > --- > > > > > [This E-mail scanned for viruses by Declude EVA] > > > > > > > > > > > > > > > To Unsubscribe: > > > > http://www.ipswitch.com/support/mailing-lists.html > > > > > List Archive: > > > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > > Knowledge Base/FAQ: > > http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > > > > > > > To Unsubscribe: > > > > http://www.ipswitch.com/support/mailing-lists.html > > > > List Archive: > > > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > Knowledge Base/FAQ: > > http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > > >To Unsubscribe: > > http://www.ipswitch.com/support/mailing-lists.html > > >List Archive: > > >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > > To Unsubscribe: > > http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
