We've stuck at 8.05 for a similar reason. While 8.15 seems stable now, I thank my lucky stars that I didn't take part in the 8.1x "testing process"
Most software products that I know of offer security patches for purchased versions free of charge, and continue to offer these patches well after subsequent versions have been released. Not patching older versions, thus requiring customers to upgrade (often breaking other system dependencies) is NOT the de facto standard. Darin. ----- Original Message ----- From: "Marc Funaro" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Tuesday, September 13, 2005 10:14 AM Subject: RE: [IMail Forum] imail 7.15 running at 100% cpu time We don't upgrade because we've watched this list ever since the 8.x versions of iMail came out. I sat here and shook my head as all the problems rolled in, one after another. And, the "upgrade" offered nothing better, really. The consensus seems to be that the anti-spam "feature" is pretty much a joke compared to declude or mxGuard solutions, and overall the whole thing is still a windows-based mail server with not even half the horsepower of it's unix-based counterparts. But 7.15 "works", as is. And if we can't trust them to fix the bugs in 7.15, why should we pay for more of the same? There's a difference between bug fixes and features, and software companies have not learned that, nor it seems will they ever. I feel pretty strongly that if they are going to offer a new version, they should at least continue to offer bug fixes for the prior version, or perhaps even the prior TWO versions, depending on how often the new "versions" come out. But alas, the economy and the very nature of the industry thwart any attempts at real customer service or backing the products that are created beyond a relatively limited time period, and the buyers have come to accept it. The inmates truly are running the asylum. Of course, it really isn't black and white like this, but in general this is the reality. I paid good money for 7.15, but I cannot use all the features either because (1) They have a vulnerability for which there is no fix but to spend more $$, (2) They do not work or perform as expected (or at all), or (3) BOTH. We even paid for KillerWebMail back in the day... $300.00. Still full of bugs, and they made it "free" so nobody has to do anything about anything. They should have given everyone who paid for it their money back. Yeah, like THAT will ever happen... About as likely as getting the bugs fixed in it. Anyway, the flurry of support issues we saw after the release of 8.x made us say "no thanks"... And to this day I'm so glad that we did. "Don't fix it if yada yada yada..." > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf > Of Christopher Jones > Sent: Tuesday, September 13, 2005 12:27 AM > To: [email protected] > Subject: RE: [IMail Forum] imail 7.15 running at 100% cpu time > > If this is considered rude or inappropriate then > someone please tell me and I'll butt out..... > > But why do you people insist on using such old versions > of Imail? Of course Ipswitch aren't going to support or > release updates to fix problems in older versions. Why > would they? All software manufacturers do this. > > I can understand because it works, so why change....I > understand that argument. But what about if you have a > problem? The first thing Ipswitch will say is: Upgrade > to version 8.2 and see if that helps. > > That'll be their answer....I know I'd say that if it was me. > > But....I guess the question is......why are so many > people running older versions? Is there something wrong > with Imail 8.x that is keeping you from upgrading? Has > Imail taken a backwards step or something? > > I'm curious to know because I generally wait a few > months before installing any updates to see if there > are any reported problems...and then I will install > them. My opinion is I want to be running the latest > which the company is working on and can more easily > support because that is where their current focus is. > > Chris Jones > Rural Press Limited > Sydney, Australia > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf > Of Marc Funaro > Sent: Tuesday, 13 September 2005 1:05 PM > To: [email protected] > Subject: RE: [IMail Forum] imail 7.15 running at 100% cpu time > > Let me rephrase that... > > Doesn't iMail 7.15 contain an imap vulnerability that > ipswitch has already said they will never fix IN THAT > VERSION - the only "fix" is to upgrade? And could that > vulnerability be causing the problem that this person > is experiencing? > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf > > Of Eric Shanbrom [Ipswitch Inc] > > Sent: Monday, September 12, 2005 10:06 PM > > To: [email protected] > > Subject: Re: [IMail Forum] imail 7.15 running > at 100% cpu time > > > > No, there's a vulnerability that is fixed in a more > > recent version, > > > > Eric S > > > > Marc Funaro wrote: > > > > >Isn't there a never-to-be-fixed imap vulnerability in > > that version of iMail? > > > > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] > > > > > [mailto:[EMAIL PROTECTED] On Behalf > > > > Of Eric Shanbrom > > > > Sent: Monday, September 12, 2005 5:34 PM > > > > To: [email protected] > > > > Subject: Re: [IMail Forum] imail 7.15 running > > at 100% cpu time > > > > > > > > Make sure the fragmentation level of the file > > system is > > > > less than 20%. > > > > Highly fragmented files will slow IMAP > down immensely > > > > > > > > Eric S > > > > ----- Original Message ----- > > > > From: "Hien Tran" <[EMAIL PROTECTED]> > > > > To: <[email protected]> > > > > Sent: Monday, September 12, 2005 2:40 PM > > > > Subject: [IMail Forum] imail 7.15 running at > > 100% cpu time > > > > > > > > > > > > > We have a P3 550 with 768mb of ram running > > IMail 7.15 > > > > with the lastest > > > > > patches. > > > > > F-Prot and Declude EVA anti-virus running. > > > > > Declude Hi-jack running. > > > > > Spamsoap running. > > > > > About 100 users. > > > > > 5 gigs of 80 gigs used on the hard drive. > > > > > 98% of our users are IMAP accounts. > > > > > > > > > > My question is, our cpu time is > peaking at 100% with > > > > the imap4d32.exe > > > > > running at peak cpu. Users are > unable to retrieve > > > > their emails or they > > > > > are taking extremely long to connect > to the server. > > > > I moved the server > > > > > to another machine last friday, but > with this new > > > > server, we are still > > > > > having the same issues. When I stop > the IMAP4 > > > > service in Imail, the cpu > > > > > speed returns to normal: ~4-15% > usage. However, as > > > > soon as it is on, it > > > > > is spiked again at 100%. Any ideas? Thanks. > > > > > --- > > > > > [This E-mail scanned for viruses by > Declude EVA] > > > > > > > > > > > > > > > To Unsubscribe: > > > > > http://www.ipswitch.com/support/mailing-lists.html > > > > > List Archive: > > > > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > > Knowledge Base/FAQ: > > http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > > > > > > > To Unsubscribe: > > > > > http://www.ipswitch.com/support/mailing-lists.html > > > > List Archive: > > > > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > Knowledge Base/FAQ: > > http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > > >To Unsubscribe: > > http://www.ipswitch.com/support/mailing-lists.html > > >List Archive: > > > >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > >Knowledge Base/FAQ: > http://www.ipswitch.com/support/IMail/ > > > > > > > > > > To Unsubscribe: > > http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: > http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: > http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: > http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
