Hi Bill,

Yes, that is very true, about keeping customers!

Keeping existing, long time customers is less expensive and less disruptive
for customers, resellers and Ipswitch.  There is new management handling
this product line and you should expect us to be more responsive than in the
past year.

It may take some time but we're working at winning back customers, starting
with the upcoming release.

Bye for now,

kg

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Matrosity
Hosting
Sent: Tuesday, November 01, 2005 7:59 AM
To: [email protected]
Subject: Re: [IMail Forum] Web Messaging... Coming Soon, Real Soon...


Kevin Gillis wrote

>No problem about Mailbee.  It's our job to win you back!
>

With all due respect I think it's more important to keep us in the first
place rather than having to win us back. Keeping customers happy is a
lot easier than disappointing them and betting they'll reconfig their
mail servers again because a feature is finally in Imail.

Respectfully,

Bill

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