Hi Kevin, It's really time to gives us real facts:
- Does the webmail really not work at all with macs (what i can't believe)? - Does the webmail work with mac's, but with some limitations, eg. misformated content? I made the experience, that an application has limitations on gecko based browsers on windows, it also won't work with mac's too. If the application works on gecko based browsers on windows, it will work on mac's too, maybe with some rendering issues. I agree, that old browsers on OS9.x, eg. IE 4.5, are not an issue. I think, we need a general browser compatiblity list for IMail 2006. Do you habe a test system somewhere, that we can use for a short compatibility test? A short login on a test system will answer all our questions with a simple "yes" or "no" and allow us to position the product in the right context. ============================================ Am Sonntag, 6. November 2005 um 02:00 schrieben Sie: > Hello Robert, > Several good points and no easy resolutions for them. > We have new management for this product line and we're making up for lost > time, over the past year, and it's going to take a major release and some of > 2006 to get back on pace with where we want to be (and where our customers > expect us to be). We want to keep you business. For right now, I'd > recommend continue using the current WebMail until the new one has full > win/mac support in a minor release coming in 2006. > Customers having been asking for new web messaging templates, Denial of > Service Attack support, a full blown Web Administration interface (allowing > remote management from anywhere) and small items like renaming users and we > want to get these out to market asap, and the painful tradeoff is now Mac > web mail support. > This doesn't help the Mac users, at all, but the new Outlook-ish Web Mail is > a direct response to the #1 most requested change from our customers. It > has lots of new features that many customers have been asking for (and > Ipswitch employees too!) and we wanted that released asap. After a several > month beta and internal deployment at Ipswitch, it's weeks from being > released. > We fully expect to deliver Mac compliant IMail web templates in 1H, 06. > Bye for now, > kg > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Robert E. > Spivack > Sent: Saturday, November 05, 2005 2:31 PM > To: [email protected] > Subject: RE: [IMail Forum] IMail 2006 WebMail w/o Mac > For us, the problem is that the current version of Imail WebMail DOES work > from a Mac. > So if we were to upgrade to the new Imail and WebMail, the lack of Mac > support is a "broken feature" for our existing customers. > We have clients that own both Macs and PCs. Telling them they can't use the > same new GUI on both isn't acceptable to them. > For a brand new product that is not an upgrade to an existing > product/customer base, it is certainly reasonable development plan to > address the biggest audience first and add secondary platform support in a > follow-up release. > But for a product upgrade, Marketing 101 says you MUST NEVER break a feature > or drop a feature that already exists except under extreme circumstances. > Unfortunately, companies keep relearning this rule the hard way by > inflicting not-ready upgrades on their customers because of revenue or > competitive pressures. > At worst, features can be "deprecated" in a release but not dropped until > the next one. I.E., vendor announces intention to drop feature "X" but > includes it in one more release giving customers clear direction that the > feature will be dropped in the future and they should start planning for > that. > That's a lot more graceful than introducing an upgrade that is "new and > improved" but doesn't have all the functionality of the earlier version > because of scheduling/timing pressures. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Gillis > Sent: Saturday, November 05, 2005 6:19 AM > To: [email protected] > Subject: RE: [IMail Forum] IMail 2006 WebMail w/o Mac > Hello Darin, > Your comments are very accurate. > As much as we have standards based browsers, the standards have not fully > delivered across all browsers (there are now 4-5 browsers on just windows > that most IT folks would have heard of - IE, FF, Moz, NS, Opera) and > definitely not across all platforms including the main ones used on the Mac > (Safari, older IE). Expect for this to be even more straining with the > emergence of the 7 year old AJAX (XMLHttpRequest) which first appeared in IE > 5 which is now getting much more play due to Google's use of it in Google > Maps and Google GMail. > Here's a report from June 05 showing that 1 in 10 sites in the UK don't work > correctly on anything but Win IE. > "One in 10 UK websites fail to work properly on the open source Firefox web > browser, a study shows." > http://news.bbc.co.uk/1/hi/technology/4115806.stm > But that's no excuse for Ipswitch it just means it will take a little longer > to get that cross browser and cross platform/OS support. We are striving > for cross browser within Windows with this release and then adding Mac > shortly thereafter. We know mac users are very prevalent in the ISP/EDU > space and it's just a matter of time-to-market that we are releasing IMail > 2006 within a month and then adding Mac support thereafter in 2006. > Bye for now, > kg > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Darin Cox > Sent: Saturday, November 05, 2005 8:43 AM > To: [email protected] > Subject: Re: [IMail Forum] IMail 2006 WebMail w/o Mac >>First of all, I can not understand, how a web programmer is able to create > html/css/dhmtl/js-code that is not mac-compatible. > Because the browser rendering engines are significantly different. While > Safari is bsed on Mozilla and will most likely work, IE for Mac is _very_ > different from IE for Windows...especially in CSS layouts. Not having a > Mac, I've found it extremely difficult to design for Mac audiences using > newer layout methods, and have generally had to revert to table layouts to > avoid CSS inconsistencies that would cause rendering on IE for Mac to fail > miserably.... but again Safari may work fine. >> Secondly, our isp customers and imail customers are living in a mixed > world. This means: wintel's and mac's. > Yes, but most development shops are Windows-only based. I've run into > several third party web apps that could not tell me whether their products > worked on a Mac because they didn't have equipment to develop or test with. > We'll be buying a Mac sometime soon to better test web apps for that > audience. >> Today I sold a IMail subscription to an college having 4000 accounts, > containing a few hundreds IMac's. Do I run in troubles now? > See if it doesn't work fine in Safari. > Darin. > ----- Original Message ----- > From: "Martin Schaible" <[EMAIL PROTECTED]> > To: "IMail Forum" <[email protected]> > Sent: Friday, November 04, 2005 8:15 PM > Subject: [IMail Forum] IMail 2006 WebMail w/o Mac > Hi, > Did i understand the postings correctly, that the new webmail of IMail 2006 > does not work on Mac's? I really hope, this is wrong. > First of all, i can not understand, how a web programmer is able to create > html/css/dhmtl/js-code that is not mac-compatible. > Secondly, our isp customers and imail customers are living in a mixed world. > This means: wintel's and mac's. > Without mac support, the customers won't move to imail 2006 at all. > Today i sold a imal subscription to an college having 4000 accounts, > containing a few hundreds IMac's. Do i run in troubles now? > If this is really true, i would re-scedule the release date of Imail until > this issue is solved. > Would anybody from ipswitch confirm this issue, or better say: "It's a nasty > halloween joke"?? > -- > Mit freundlichen Grüssen > -------------------------------------------- > Merlin Consulting > Martin Schaible > Bahnhofstrasse 27 > CH-8702 Zollikon > Phone: +41 44 391 30 00 > Fax: +41 44 391 32 49 > Mail: mailto:[EMAIL PROTECTED] > URL: http://www.merlinconsulting.ch > Support: http://support.merlinconsulting.ch > GPS: N47 20.235 E8 34.226 > -------------------------------------------- > News - Neue Produkte: > .:. NOD32 Antivirus System > .:. BlueDragon > .:. Kiwi Syslog Monitor > .:. Paessler GmbH > .:. Sawmill Loganalyzer > .:. SmarterTools > -------------------------------------------- > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ ============================================ -- Mit freundlichen Grüssen -------------------------------------------- Merlin Consulting Martin Schaible Bahnhofstrasse 27 CH-8702 Zollikon Phone: +41 44 391 30 00 Fax: +41 44 391 32 49 Mail: mailto:[EMAIL PROTECTED] URL: http://www.merlinconsulting.ch Support: http://support.merlinconsulting.ch GPS: N47 20.235 E8 34.226 -------------------------------------------- News - Neue Produkte: .:. NOD32 Antivirus System .:. BlueDragon .:. Kiwi Syslog Monitor .:. Paessler GmbH .:. Sawmill Loganalyzer .:. SmarterTools -------------------------------------------- To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
