I beg to disagree with your comment.

Allowing admins of networks to personally decide the level of security they
want to have in their individual networks flies in the face of all security
standards!

Those standards were designed to protect everyone who installs server based
software.  If we start allowing vendors, ie: IPSwitch, to create a new
security standard for a product that is designed to access the internet as
part of its overall design, we're throwing those standards out the window.

Any product that is designed to work in conjunction with any kind of
internet access should be designed to take into consideration the security
standards and best practices that have become commonly acceptable over the
history of the networking products and hardware with which they are designed
to work.

If anyone modifies the security access levels of their servers, either as
part of a software installation, or as part of a deliberate measure, they
are opening themselves up to every hacker, virus and worm crawling through
the internet.  

Security on any web or mail server should be set to the maximum possible
level, giving both users and software only the absolute minimum access level
necessary to complete the task for which the software is designed.  Any
variation in that model will invite chaos!

Given the current security problems within IMail we will not deploy the
product until we are 100% satisfied that all of the security access issues
have been addresses and fully resolved.

Bruce Barnes
ChicagoNetTech Inc


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David Gregg
Sent: Thursday, January 05, 2006 08:15
To: [email protected]
Subject: Re: [IMail Forum] Status of IMail 2006.02...

> At 1/4/2006 08:50 PM, you wrote:
>>As for your statement addressing explaining the long hold times 
>>(staying with a customer as long as it takes).  In all fairness to 
>>your other paying customers, IPSwitch should support *one* set of web 
>>installation instructions and not spend time working with people who 
>>want to run modified/secured environments that require settings not 
>>included in the installation instructions.  Securing servers is a 
>>basic hosting need and it is solely up to the admin of the server to 
>>tighten things up as required. You guys aren't IIS gurus - don't waste 
>>our support hours trying to be. Most .NET applications are written to 
>>run on default IIS installations and the burden of securing the 
>>underlying filesystem, impersonating users, etc... etc... are all duties
of the system admin.
>
> On many levels I'd agree, however, in this case, the vendor is 
> *requiring* a specific configuration, and depending on certain 
> software.  The fact that we can't, say, run Apache, means that they 
> have to support another product only to the degree that their software 
> will work.  They need to be able to tell the customer how to setup a 
> system so that they're not liable for anything that may come of using 
> the third-party software.  It shouldn't be hard, just a simple set of 
> instructions, but they need to be made available so no harm is done.

That was the point I was making...  Publish a set of instructions detailing
the exact steps required.  If admins don't like the security model or level
used by the product, it should fall to teh admin to implement what they
want.

Regards,

David Gregg
dgSoft Internet Services
+1 (949) 584-1514

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