Re: [IMail Forum] Status of IMail 2006.02...

[Matrosity Hosting]

Yes, let's not muddy the waters with supporting another web server that needs to be installed on a windows box. I realize the temptation of grabbing those extra sales and support fees is tempting but try to restrain yourselves until the version is doing what it was advertised to do first. Richard Bowman wrote: I vote for IIs -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Kevin Gillis Sent: Thursday, January 05, 2006 9:50 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Status of IMail 2006.02... Hi Oblio, We are planning to add support for Apache. For the upcoming WS_FTP Server with SSH 2006, we are launching with both IIS and Apache support. Is this preferred, by many, over IIS? bye for now, kg -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Oblio Sent: Thursday, January 05, 2006 8:47 AM To: Imail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] Status of IMail 2006.02... At 1/4/2006 08:50 PM, you wrote: As for your statement addressing explaining the long hold times (staying with a customer as long as it takes). In all fairness to your other paying customers, IPSwitch should support *one* set of web installation instructions and not spend time working with people who want to run modified/secured environments that require settings not included in the installation instructions. Securing servers is a basic hosting need and it is solely up to the admin of the server to tighten things up as required. You guys aren't IIS gurus - don't waste our support hours trying to be. Most .NET applications are written to run on default IIS installations and the burden of securing the underlying filesystem, impersonating users, etc... etc... are all duties of the system admin. On many levels I'd agree, however, in this case, the vendor is *requiring* a specific configuration, and depending on certain software. The fact that we can't, say, run Apache, means that they have to support another product only to the degree that their software will work. They need to be able to tell the customer how to setup a system so that they're not liable for anything that may come of using the third-party software. It shouldn't be hard, just a simple set of instructions, but they need to be made available so no harm is done. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/