RE: [IMail Forum] QM stopping for some reason

[Tripp Allen]

Title: Message

Are there any error messages in the logs?  Look for ERR 005; you'll usually see this before the queue manager shuts itself down due to a fatal error.   Tripp   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matrosity Hosting Sent: Thursday, January 05, 2006 12:25 PM To: Imail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] QM stopping for some reason I rebooted the mail server and will boot the dns servers as well while I sit on hold for God knows how long. Travis Rabe wrote: Make sure you aren’t having any new DNS issues. Travis From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Matrosity Hosting Sent: Thursday, January 05, 2006 9:17 AM To: Imail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] QM stopping for some reason Imail tech support hold queue is as stalled as my server spool at an hour! Matrosity Hosting wrote: everything seems normal from a volume standpoint. We've also been running 2006.01 since before Christmas. Of course, this week is back to normal in terms of volume. David Gregg wrote: what's odd is that this is new today and the only thing I've done is added a few domains to the url-domain file. This is new but our QM seems to be just stopping and mail just builds up in the queue. Since I know tech support is already swamped there's no point in calling in so anyone have any ideas where to begin troubleshooting? I would simplify as much as possible for now...  remove the connection filtering and the max-recipient checks with auto-block.  See how it goes. Add the desired features back in one at a time. Bill - Remember, the queue manager is the one that is doing all of the IMail anti-spam work.  Has your traffic spiiked recently or has all stayed pretty much the same? I know we had problems with IMail lookups and QM crashing/stalling, so we've disabled them on the high volume servers that we maintain.  For anti-spam we are only using our product and a filter called MessageSniffer (from sortmonster.com). David Gregg dgSoft Internet Services +1 (949) 584-1514