You are right.
If Ipswitch dont do the right thing here it will be ugly.
H.
Richard Bowman wrote:
HMMMMM... now here is a question... I just paid good money for a license for
the 2006 product, that apparently isn't working yet... The thoughts that
cross my mind are that sooner then later they will be asking us for service
contracts for the next year for a product that even by then might not be
working fully...
So the question is, should we as a group - class action if need be depending
on their (Ipswitchs') willingness to do the right thing - should we be
looking for a refund of our monies paid or an extension of our yearly
service agreement...
It's clear this new product wasn't even ready...
Ipswitch come to the table for your long standing and incredibly loyal
client base....
Richard Bowman
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Joe Wolf /
Internet Specialists, LLC
Sent: Monday, January 16, 2006 9:17 PM
To: [email protected]
Subject: Re: [IMail Forum] Consensus
I strongly recommend you stay with your current working version for now. I
have personally spent over 10 hours on the phone with tech support (or on
hold waiting for them) and it is impossible to get a correctly working
version of Imail 2006 at this time. Even the tech support people have
demonstrated frustration with Ipswith on this issue.
Save yourself a lot of headaches and MAD customers. Stay where you are for
now.
-Joe
----- Original Message -----
From: "Cameron Biggart" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Monday, January 16, 2006 8:06 PM
Subject: [IMail Forum] Consensus
We are currently running Imail 8.21 and I'm looking to upgrade to 2006 but
after reading about the headaches here I'm wondering if that's such a good
idea? We run ASSP for anti-spam & McAffee Webshield SMTP for antivirus all
before the mail gets to imail so it's purely a delivery platform. Is there
an overriding benefit in upgrading or should we stay where we are and
possibly bite the bullet and upgrade only when a killer new feature
arrives? We host about 20 domains but all bar two only have aliases in
them to direct mail to our main address where we have ~150 mail accounts.
Thanks in advance for your input.
--
Regards
Cameron Biggart
IT Manager
Yaffa Publishing
(02) 9281 2333
[EMAIL PROTECTED]
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