First let me say I appreciate the tremendous amount of assistance I have received by reading this forum I have found it to be invaluable in maintaining my email server. Recently I had a failure on my server and I had to reinstall my Imail software (version 8.1X) the software was originally setup by a consulting company a couple of years ago for us and they are no longer around. Anyway the software is requiring activation. I went to the Ipswitch website and entered my serial number and it said it had an error and I should contact customer service. I emailed customer service and got this response back
"This product has been deactivated and is no longer an active product if you wish to install you will need to purchase the full copy of Imail." I have tried calling them but haven't gotten a call back yet, but do I have to re-purchase the software to be able to reinstall it. Somehow this doesn't seem fair. We are not "power users" by any means just a small company with one domain and about 100 users, and with all the issues with the latest version I really don't need its features or problems. Is there something else I should have done? I have 21 more days before my present install dies to get something done. Any suggestions? Jeff Cummings To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
