Search the archives for Kevin Gillis' phone number and call him. He will work with you to figure this out.
John T eServices For You > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:Imail_Forum- > [EMAIL PROTECTED] On Behalf Of Jeff Cummings > Sent: Thursday, January 19, 2006 7:05 AM > To: [email protected] > Subject: [IMail Forum] Where did I go Wrong? > > First let me say I appreciate the tremendous amount of assistance I have > received by reading this forum I have found it to be invaluable in > maintaining my email server. > Recently I had a failure on my server and I had to reinstall my Imail > software (version 8.1X) the software was originally setup by a consulting > company a couple of years ago for us and they are no longer around. Anyway > the software is requiring activation. I went to the Ipswitch website and > entered my serial number and it said it had an error and I should contact > customer service. I emailed customer service and got this response back > > "This product has been deactivated and is no longer an active product if you > wish to install you will need to purchase the full copy of Imail." > > I have tried calling them but haven't gotten a call back yet, but do I have > to re-purchase the software to be able to reinstall it. Somehow this > doesn't seem fair. We are not "power users" by any means just a small > company with one domain and about 100 users, and with all the issues with > the latest version I really don't need its features or problems. Is there > something else I should have done? I have 21 more days before my present > install dies to get something done. Any suggestions? > > > Jeff Cummings > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
