We haven't seen it with any of our Outlook or Outlook Express.
I can't say that it was caused by huge emails or disconnects since one of the people that has the issue is me using Eudora at my home. I attach large files regularly and only had the disconnect on the upload not the download side. I've tried many different things and the only one that seems to help is keeping the inbox empty.
I tend to believe the problem is in Imail's pop, not the clients.
At 01:13 PM 2/13/2006, you wrote:
I would say it is not a mal-formed email, just a huge one from my experience. It is usually a dial-up account in my experience though
Thanks,
Grant Griffith
Web Application Developer
Enhanced Telecommunications Corp.
(812)932-1000
From: [EMAIL PROTECTED] [ mailto:[EMAIL PROTECTED]] On Behalf Of Brian Hruska
Sent: Monday, February 13, 2006 2:12 PM
To: [email protected]
Subject: Re: [IMail Forum] Messages Downloading multiple times
So you believe it was a specific mal-formed email? I spoke with tech support, and after analyzing the pop3 log they said it looked like the connection was getting terminated via the firewall or other non-imail mechanism. I know its not hardware, cables, etc. I have seen the problem stop at all sorts of different emails, not always a specific one.
- ----- Original Message -----
- From: John Carter
- To: [email protected]
- Sent: Monday, February 13, 2006 12:47 PM
- Subject: RE: [IMail Forum] Messages Downloading multiple times
- We have seen the same thing across our network. Most of the time we have been able to log in by webmail, delete the offending message, and rock on with Outlook. (Yes, it usually is some stupid joke email.) Once when that didn't work, we had to delete the inbox.
- John C
- From: [EMAIL PROTECTED] [ mailto:[EMAIL PROTECTED]] On Behalf Of Brian Hruska
- Sent: Monday, February 13, 2006 11:37 AM
- To: [email protected]
- Subject: Re: [IMail Forum] Messages Downloading multiple times
- No, this is actually on the internal network so there's no performance delay at all. Often its when there are large quantities of emails to download, and it hangs up part way through it. Then when you retry, it does it again and never deletes the messages.
- ----- Original Message -----
- From: Grant Griffith - IMail
- To: [email protected]
- Sent: Monday, February 13, 2006 11:23 AM
- Subject: RE: [IMail Forum] Messages Downloading multiple times
- Yep, I have seen this multiple times on a dial-up connection. Too many people sending huge joke emails anymore
- Thanks,
- Grant Griffith
- Web Application Developer
- Enhanced Telecommunications Corp.
- (812)932-1000
- From: [EMAIL PROTECTED] [ mailto:[EMAIL PROTECTED]] On Behalf Of Matrosity Hosting
- Sent: Monday, February 13, 2006 12:11 PM
- To: [email protected]
- Subject: Re: [IMail Forum] Messages Downloading multiple times
- sounds like they're on dialup and got a large message that isn't downloading fast enough?
- Brian Hruska wrote:
- Been on iMail for many years, and lately I've got a number of users who's messages download over and over. It seems to be a problem with Outlook or Outlook Express timing out somehow, then redoing the session. But since its on many more than one machine, and with several email clients, I believe its something server related.
- Are there settings I should adjust to help solve this?
- Thanks,
- Brian
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