Jeff,
The only things that can cause mail to be removed are:
1. POP3 client logs in and 'downloads' messages (deletes all when
download completed).
2. POP3, IMAP4 or Web MSG client connects and 'deletes' messages.
3. IMail Admin runs and someone selects 'delete messages by date'. This
would remove ALL mesages in ALL mailboxes beyond the date specified.
4. Someone has deleted the file, main.mbx (from the server or via some
other access that is allowed).
5. User deleted via IMail Admin and you said Yes, to the 'delete files
and folders', then recreate the account with the exact same name.
That you could see the users in IAdmin (and create new ones) and send
messages to a user and read them, means IMail is working!
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
In reply to 19 Jan message from [EMAIL PROTECTED]:
>I've just setup a new install of 6.02. I use an external database.
>When I pointed IMail to the correct DSN, all the users popped into
>place. In my testing, I've sent messages to one mailbox. The
>messages are received and I can even read them. But after a time,
>the messages disappear out of the main mailbox. The message count
>reads 0/0. I can find no trace of them. Does anyone know what
>might be causing this and how to fix it? Thanks.
>--
>Jeffrey Marsh
>GeoAgents.com
>Web Development Team
>360-754-8828 x110
>icq: 50317525
>[EMAIL PROTECTED]
>http://www.geoagents.com
>Please visit http://www.ipswitch.com/support/mailing-lists.html to
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