AOL users marking list messages as spam is becoming a very serious problem, since it very quickly leads to AOL rejecting all email from the mail server. I've had this occur several times and each time required hours of effort with AOL to remove the block. Each time they do remove the block, but they also seem to have no record of previous calls. It's bewildering.
Educating AOL users is hopeless -- I too have asked specific people not to mark messages as spam but rather to forward to me to deal with. They remember for a day, then quickly revert back. Running mailing lists is a no win situation. Jeff Hitchcock - [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Beckstrom Sent: Saturday, March 25, 2006 1:28 PM To: [email protected] Subject: RE: [IMail Forum] IMail suggestion > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:Imail_Forum- > [EMAIL PROTECTED] On Behalf Of Len Conrad > Sent: Friday, March 24, 2006 3:52 PM > To: [email protected] > Subject: RE: [IMail Forum] IMail suggestion > > > >You missed the most important feature request -- The ability to put the > >recipients email address in the footer of the message. > > yes, the problem you describe where people don't know which address > they used to subscribe with, forwarded, forwarded, forwarded, etc, a > serious pain in the @ss for list admins when trying to unsub a PO'ed, > threatening subscriber who wants to be unsubbed NOW! They don't even contact us about wanting to be unsubscribed. If they contacted us, we would at least have a dialogue and could work on getting them removed. We have tried sending email to the list with a subject of "ATTENTION AOL USERS", or something similar to get their attention, so that we could work with them if they didn't want to be on the email list. They won't even read those messages. Instead, they just sit there and report every single email from our list as spam. --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
