We are also using the default mail client and have it set to IMAP and it's
working fine. Are they using POP, IMAP, or some other flavor or
synchronization? I recommend trying POP or IMAP as those are the supported
protocols.
Tripp
----- Original Message -----
From: "Marc Catuogno" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, May 18, 2007 12:50 PM
Subject: RE: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS
I did a second test with a more tech savy person, still a blank body using
the wireless sync and the default Palm mail client that is simply called
"Mail":
About Mail:
Nokia Inc. Copyright 1995-2006
Version 7.0.16.4
This really needs to be addressed -
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen
Sent: Thursday, May 17, 2007 2:23 PM
To: [email protected]
Subject: RE: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS
We haven't tried older versions; we tried with .21. But, we haven't
modified the mail format created by the client from 2006.2. The Treo user
we tested with is using IMAP to read their mail and it's working fine.
Tripp
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Marc Catuogno
Sent: Thursday, May 17, 2007 2:03 PM
To: [email protected]
Subject: RE: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS
They are using the wireless sync program and the standard client built
into
the Treo. I don't have the device in front of me, but she is not the only
user to complain that they were only getting the subject when mail was
sent
from the Imail webclient. She was the only one that I tested with
technical
preview though.
If you send from the old webmail can your user see it?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen
Sent: Thursday, May 17, 2007 1:49 PM
To: [email protected]
Subject: RE: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS
Marc,
I just tried this by sending an html email from the 2006.21 web client to
a
user on a PALM OS 5.4.9 Treo. They were able the read the full message on
the Treo with no problems. How is your user reading mail from the Treo?
Tripp
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Marc Catuogno
Sent: Wednesday, May 16, 2007 5:40 PM
To: [email protected]
Subject: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS
I logged into a server running the new release and sent an HTML e-mail to
someone using a Palm Treo - they still only got the subject, the body was
blank. Guess this isn't fixed. I'm very disappointed.
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