If the messages from the web client are not displaying on the treo due to
the Synch program, my first guess is that the synch program doesn't include
the HTML part but instead is looking for a plain text alternative. Just a
hunch.
Tripp
----- Original Message -----
From: "Travis Rabe" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, May 18, 2007 4:11 PM
Subject: RE: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS
If it syncs via POP or IMAP it is fine. But you are saying a third party
apps grabs the email wirelessly. Cingular has the same type of app which
I
do not use, I just pop directly. You need to find out how they are
getting
their mail.
Travis
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Marc Catuogno
Sent: Friday, May 18, 2007 12:41 PM
To: [email protected]
Subject: RE: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS
So every other HTML email is readable on this client (which is not third
party software, it is the default setup and Email for Verizon on this
device) even the old 8.22 email was readable and the fault is with the
Palm
Treo?
It SHOULD be RFC complaint or it IS RFC compliant? Palm and Verizon are
pretty big, I would think if they had a problem getting HTML email in
general that they would've addressed it.
I will call Verizon, I will see if I can get through to someone, but it
seems to me that the logic on this list is flawed.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen
Sent: Friday, May 18, 2007 3:06 PM
To: [email protected]
Subject: Re: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS
Not necessarily. The HTML messages we generate should be RFC compliant
and
therefore readable by any RFC complaint mail client. It could be that
their
Sync program is looking for something in particular that the messages
don't
have, or that there is some header in the mesages throwing off their sync
program. For us to figure out what is causing their program to not
deliver
the entire message would just be guesswork. Whomever supports the synch
program needs to look into why the synch is not working correctly.
Tripp
----- Original Message -----
From: "Marc Catuogno" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, May 18, 2007 1:12 PM
Subject: RE: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS
Tripp,
Maybe I'm being dense, but the wireless sync doesn't give you those
options.
You go to VZ website or call them, they put in your server, username,
password etc and then the wireless sync program pushes it to your device.
Then you can't open the HTML email sent from the webclient, but HTML from
anywhere else works. Makes me think it is an IMAIL issue, no?
Marc
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