Not necessarily. The HTML messages we generate should be RFC compliant and
therefore readable by any RFC complaint mail client. It could be that their
Sync program is looking for something in particular that the messages don't
have, or that there is some header in the mesages throwing off their sync
program. For us to figure out what is causing their program to not deliver
the entire message would just be guesswork. Whomever supports the synch
program needs to look into why the synch is not working correctly.
Tripp
----- Original Message -----
From: "Marc Catuogno" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, May 18, 2007 1:12 PM
Subject: RE: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS
Tripp,
Maybe I'm being dense, but the wireless sync doesn't give you those
options.
You go to VZ website or call them, they put in your server, username,
password etc and then the wireless sync program pushes it to your device.
Then you can't open the HTML email sent from the webclient, but HTML from
anywhere else works. Makes me think it is an IMAIL issue, no?
Marc
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