Ted, Tripp, Ken and my Mommy,

I am working with two companies that rely very, very heavily on webmail. Any information about this error would be appreciated, and I hate to say it but...imperative to know.

Am correct that the "IIS Worker Process" problem that affected heavily used servers has been fixed in 2006.21? If so, is this "protected memory" error seen commonly under any conditions (such as heavy use of webmail), or is it just simply hit or miss on both smaller/less used servers and larger/more used servers?

I did note an E-mail from Grant Griffith on 5/10 saying that he turned off logging for webmail and everything worked fine, but this was not specific enough to indicate resolution through isolation of that event and I can't tell by his reply to this thread today if this in fact provided long-term resolution (Grant?).

Thanks,

Matt




tnichols wrote:
This is an issue we are working on. Thus far there is no workaround we are
aware of. If anyone is able to get a memory dump of this event, it would be
a big help.
Ted Nichols

Ipswitch Messaging QA


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Will
Sent: Tuesday, July 17, 2007 2:04 PM
To: [email protected]
Subject: [IMail Forum] web messaging: Attempted to read or write protected
memory.

Once a week I users are unable to use web messaging and get the
following error on screen:

Unable to log into the system.
Reason: Attempted to read or write protected memory.
This is often an indication that other memory is corrupt.

Is there a diagnosis for this error or a workaround?  I'd appreciate any
help.  I am running 2006.2 on win2003.  I have .net2.0 installed and IIS
is configured to use it.  I must restart IIS to fix the error
temporarily and have been unable to find a way to detect this error
through scripting.

Will


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