We are running Imail 2006.03, the last stable version we had success with. We have 8400+ users in 38 virtual domains, with probably 75% using browsers for access. We skipped 2006.04 and went to 2006.1, just as we finished testing 2006.2 came out. We upgraded from 2006.03 to 2006.2 and it was a disaster. Ipswitch recommended downgrading to 2006.1 which we never had in production, things were better but frontend still kept crashing. We went back to 2006.03, we have not gone to 2006.21 yet, this list forum had negative statements on browser access and the .net errors, we pulled out again right at the last minute. I say these things because I know ipswitch's answer is going to be upgrading to 2006.21.
We are experiencing two errors listed below, this is displayed on the left panel of the browser, users cannot see their folders, just the error message. Other panels display properly. Does anyone have any insight to what is going on and/or recommendations for a fix. Another product is not a solution for this year anyway. Got to get through another year of IMail with possibilities of exchange next year. When these errors happen, I've been rebuilding the workshare DB for the one mentioning database (unknown). On the other restarting services or the server works. CPU is running 30 to 100 percent at the time, with more time on the 100% side. W3wp.exe is running 50+ % with IMAP4d32 running at another 30+ % and SMTPd32, POP3d32 and queue manager eating the rest. The w3wp using over a GB of memory. Server is a Compaq G3 with Intel(R) Xeon(TM) CPU 3.20GHz and 3 GB of RAM. Windows 2003 server Standard Edition Service Pack 2. First error, to do with the workshare database. An error was encountered while processing your request. (Return to previous page <javascript:history.go(-1)> ) If you encounter this error again, please provide the following information to your network administrator to assist in trouble-shooting. Message: ERROR [HY000] [Microsoft][ODBC Microsoft Access Driver] Cannot open database '(unknown)'. It may not be a database that your application recognizes, or the file may be corrupt. ERROR [IM006] [Microsoft][ODBC Driver Manager] Driver's SQLSetConnectAttr failed ERROR [HY000] [Microsoft][ODBC Microsoft Access Driver] Cannot open database '(unknown)'. It may not be a database that your application recognizes, or the file may be corrupt. StackTrace: at System.Data.Odbc.OdbcConnection.Open() at Ipswitch.Web.Mail.WgsContactSource..ctor(IUser user) at Ipswitch.Web.Client.ContactTree.ProcessContactFolders(IUser user) at Ipswitch.Web.Client.ContactTree.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.AddedControl(Control control, Int32 index) at System.Web.UI.ControlCollection.Add(Control child) at Infragistics.WebUI.UltraWebListbar.UltraWebListbar.CreateChildControls() at System.Web.UI.Control.EnsureChildControls() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain() Second error, Connection lost. An error was encountered while processing your request. (Return to previous page <javascript:history.go(-1)> ) If you encounter this error again, please provide the following information to your network administrator to assist in trouble-shooting. Message: Connection dropped StackTrace: at Hunny.Mail.Socket.Underflow() at Hunny.Mail.Socket.Read() at Hunny.Mail.Imap4Parser.Read(Socket socket) at Hunny.Mail.Imap4Parser.ParseTag(Socket socket) at Hunny.Mail.Imap4Parser.ParseOneResponse(Socket socket) at Hunny.Mail.Imap4Client.Connect(String address, Int32 port) at Ipswitch.Web.Mail.Imap4Connection..ctor(IUser user) at Ipswitch.Web.Mail.Imap4Folder.get_Count() at Ipswitch.Web.Client.FolderTree.ProcessMailFolderList(ArrayList folders, Nodes level) at Ipswitch.Web.Client.FolderTree.ProcessMailFolders(IUser user) at Ipswitch.Web.Client.FolderTree.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.AddedControl(Control control, Int32 index) at System.Web.UI.ControlCollection.Add(Control child) at Infragistics.WebUI.UltraWebListbar.UltraWebListbar.CreateChildControls() at System.Web.UI.Control.EnsureChildControls() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain() Any help or insight is appreciated. James W. Herron Department of Technology and Information 801 Silver Lake Blvd. Dover, De 19904 [EMAIL PROTECTED] (P) 302-739-9657 (F) 302-739-7243
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