Thanks a bunch for confirming this. It might not appear on this list like there is a lot of concern, but everyone that I talk with about the latest versions is very concerned and impacted, and it helps to let people know that such things are being planned. The likely reason for the relative quiteness on the list is because of the 1 1/2 years of constant show-stopping problems for larger hosts that rely on webmail (primarily involving the lack of Safari support, followed by instability).

It seems that all through the 9.x releases, there have been a lot of changes with each release, and even though each release fixes issues in prior releases, new functionality or new methods are introducing new fixes. It would be VERY beneficial to us and therefore the product, to focus efforts on fixing bugs before introducing new functionality. The pace of the releases has also been extremely slow, and if this was due to caution, it didn't not produce the desired effects.

I think that the coming 10.x lightweight webmail interface will likely solve many issues if you approach it correctly. It seems that a lot of products have gone the AJAX route recently only to then suffer from non-stop browser compatibility issues, and I honestly can't say that all of the fancy code has benefited these products. The core of IMail is quite stable, and it seems to be a shame to be spending so much time with the webmail.

Matt



Tripp Allen wrote:
There have been a few reports of issues with the web client under high load situations and we have been working hard tying to isolate and fix these problems. It has been very difficult to duplicate, but we feel that we have made progress. There will be a 2006.22 (9.22) release soon that should address the problem. Tripp
    ----- Original Message -----
    *From:* Matt <mailto:[EMAIL PROTECTED]>
    *To:* [email protected]
    <mailto:[email protected]>
    *Sent:* Wednesday, October 03, 2007 10:18 PM
    *Subject:* Re: [IMail Forum] Lightweight Webmail Interface

    Tripp,

    For those of us (most of us) that purchased a software
    subscription for IMail 9.x and are still waiting for a stable
    webmail interface, is there going to be any sort of attempt made
    to fix the current issues without another major version upgrade?

    I am afraid that I paid for a service agreement about a year and a
    half ago and a product that is stable has not yet been made
    available, and I get the impression that I am going to be told to
    upgrade to version 10 and pay for another service agreement.

    Thanks,

    Matt



    Tripp Allen wrote:
    We are also working on a low bandwidth template set for IMail
    10.  Be on the look out for a Technical Preview (beta) before the
    end of the year.
Tripp
        ----- Original Message -----
        *From:* Greg Taylor <mailto:[EMAIL PROTECTED]>
        *To:* Imail_Forum <mailto:[email protected]>
        *Sent:* Wednesday, October 03, 2007 8:20 PM
        *Subject:* [IMail Forum] Lightweight Webmail Interface

        Just an FYI for those of you looking for a lightweight
        webmail interface for users with low speed internet
        connections... check out squirrelmail...  I am using it... so
        far so good!

        www.*squirrelmail*.org <http://www.squirrelmail.org>

        ---
        Greg Taylor

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