> I have been a user of Simple DNS for several years, and many > individuals on this forum have spoken highly of the product.
Dave, I'm sorry you had this trouble. You're probably going to get a couple of people who will immediately tell you to use one of the open-source alternatives. Yet in an equivalent situation to yours, you would not have gotten the expert JIT support you needed without a paid contract. A giant support community doesn't mean you'll have people that will hold your hand for free; if you don't pay for support, there is absolutely no guarantee you'll get it when you want. Obvs. you went with a commercial product hoping they'd be there for you, and they weren't. That sucks. I've used and recommended SDNS since v3 (no upgrade difficulties through v5), yet I will admit that I never recommended them based on emergency support, but on overall fullness of features, performance, security reputation, ongoing bug fixes, etc. I wish you had posted an OT post about your prob and I would have tried my best to help you out remotely. --Sandy ------------------------------------ Sanford Whiteman, Chief Technologist Broadleaf Systems, a division of Cypress Integrated Systems, Inc. e-mail: [EMAIL PROTECTED] SpamAssassin plugs into Declude! http://www.imprimia.com/products/software/freeutils/SPAMC32/download/release/ Defuse Dictionary Attacks: Turn Exchange or IMail mailboxes into IMail Aliases! http://www.imprimia.com/products/software/freeutils/exchange2aliases/download/release/ http://www.imprimia.com/products/software/freeutils/ldap2aliases/download/release/ To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html