Hmm, we're on 5.07 here, so I doubt it is 6.x or 5.x specific.
Spoke with Ipswitch, and they are baffled. Suspect TCPIP stack problem.
Had another customer the other day having the same problem with OTHER web
sites (he does use webmail).
One of 2 things fixed it -- removed MSN 2.5 -- this bugger has suddenly been
causing more problems for us than AOL5 ever did. I don't know what MS has
done, but something in the latest version is really screwing things up,
especially with OE. Then, we deleted TCPIP, reboot, reinstall TCPIP, reboot.
All is well know.
My staff will be calling my Imail cust and checking these things in an
attempt to resolve this problem for him. If anything materializes, I post
info here.
--
Scot
----- Original Message -----
From: Charles Short <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, February 23, 2000 6:19 PM
Subject: Re: [IMail Forum] Weird problem with web messaging
> Interesting phenomenon. I have a client that is local, but travels. He got
> to Key Largo yesterday and got a local dialup connection there and started
> having the same problem. He switched ISPs there and it still happened. He
> did not have the problem dialing in through us, but does down there. One
> other thing to mention is that we just upgraded to 6.02 the day before
> yesterday. Wondering now if has more to do with v6.02 than with IE or
> Netscape. Maybe a combination of the two? Kinda like the Mac problem. I
> don't know if he is on a Dell Laptop or not, though. When I find out I'll
> let you know.
>
> Charles
>
> ----- Original Message -----
>
> From: "Scot Desort" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, February 17, 2000 2:16 PM
> Subject: [IMail Forum] Weird problem with web messaging
>
>
> > Today's bizarre problem of the day.
> >
> > I have a dialup customer using our web messaging. He loads IE5, goes to
> the
> > site and logs in. He then clicks on MAIN to open his inbox.
Approximately
> 5
> > seconds later, his mouse pauses momentarily, and his dialup connection
> shuts
> > down. The DUN system tray icon gets a small red X over it.
> >
> > He can browse other sites just fine. He can consistently go into web
> > messaging and get cut off after opening his main mailbox.
> >
> > He is the ONLY customer of mine experiencing this. He is in the process
of
> > downloading Netscape to rule out a browser-related issue. Computer is a
> Dell
> > Dimension.
> >
> > Anyone seen this?
> >
> >
> > --
> > Scot
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
Please visit http://www.ipswitch.com/support/mailing-lists.html
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