That's exactly what we thought, but the mail client is not loaded at all.
Even had client do a cold boot to make sure. Still no word back from him
letting us know if Netscape works...
--
Scot
----- Original Message -----
From: Ed Perrine <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, February 17, 2000 2:40 PM
Subject: RE: [IMail Forum] Weird problem with web messaging
> We have had a problem with many users of Outlook Express
> who experience the premature disconnection problem. It
> seems that the default is to 'hang up after checking
> mail'. While we haven't seen it anywhere else, it is
> possible that the 'hook' for the disconnect call could
> somehow be getting tripped by the POP3 session and then
> the line is dropped. It's a long shot, but the info may
> be helpful.
>
> --- elp2
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Scot Desort
> Sent: Thursday, February 17, 2000 2:17 PM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] Weird problem with web messaging
>
>
> Today's bizarre problem of the day.
>
> I have a dialup customer using our web messaging. He loads IE5, goes to
the
> site and logs in. He then clicks on MAIN to open his inbox. Approximately
5
> seconds later, his mouse pauses momentarily, and his dialup connection
shuts
> down. The DUN system tray icon gets a small red X over it.
>
> He can browse other sites just fine. He can consistently go into web
> messaging and get cut off after opening his main mailbox.
>
> He is the ONLY customer of mine experiencing this. He is in the process of
> downloading Netscape to rule out a browser-related issue. Computer is a
Dell
> Dimension.
>
> Anyone seen this?
>
>
> --
> Scot
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
