Scot,
We've seen a number of problems with the new Dells... laptops and desktops
alike. They're great PCs, but their customized version of IE is buggy.
>From what I've seen in the Dell support site, there are many problems with
their preloaded version of IE, and no clear-cut solutions.
Here's what we found so far:
* Disabling the "Forms AutoComplete" function in IE's preferences will
sometimes fix the issue.
* Downloading a fresh, updated, *uncustomized* copy of IE (5.01) will
usually fix the issue.
* Downloading a copy of Netscape will almost always fix the issue... though
you take the chance of introducing new, Netscape-specific bugs.
At least, that's our experience... hope it helps.
--
***********************************
Jordan Dorf
President/CEO
TeraLynx Consulting Partners, LLC
http://www.teralynx.net
***********************************
on 2/17/00 2:53 PM, Scot Desort at [EMAIL PROTECTED] wrote:
> That's exactly what we thought, but the mail client is not loaded at all.
> Even had client do a cold boot to make sure. Still no word back from him
> letting us know if Netscape works...
>
>
> --
> Scot
>
>
> ----- Original Message -----
> From: Ed Perrine <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, February 17, 2000 2:40 PM
> Subject: RE: [IMail Forum] Weird problem with web messaging
>
>
>> We have had a problem with many users of Outlook Express
>> who experience the premature disconnection problem. It
>> seems that the default is to 'hang up after checking
>> mail'. While we haven't seen it anywhere else, it is
>> possible that the 'hook' for the disconnect call could
>> somehow be getting tripped by the POP3 session and then
>> the line is dropped. It's a long shot, but the info may
>> be helpful.
>>
>> --- elp2
>>
>> -----Original Message-----
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED]]On Behalf Of Scot Desort
>> Sent: Thursday, February 17, 2000 2:17 PM
>> To: [EMAIL PROTECTED]
>> Subject: [IMail Forum] Weird problem with web messaging
>>
>>
>> Today's bizarre problem of the day.
>>
>> I have a dialup customer using our web messaging. He loads IE5, goes to
> the
>> site and logs in. He then clicks on MAIN to open his inbox. Approximately
> 5
>> seconds later, his mouse pauses momentarily, and his dialup connection
> shuts
>> down. The DUN system tray icon gets a small red X over it.
>>
>> He can browse other sites just fine. He can consistently go into web
>> messaging and get cut off after opening his main mailbox.
>>
>> He is the ONLY customer of mine experiencing this. He is in the process of
>> downloading Netscape to rule out a browser-related issue. Computer is a
> Dell
>> Dimension.
>>
>> Anyone seen this?
>>
>>
>> --
>> Scot
>>
>>
>> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> to be removed from this list.
>>
>> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> to be removed from this list.
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
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