After further testing, we've determined that IMail doesn't use the user.txt
file for determining subscribers. How did we determine?
1. We subscribed to a list via email to the imailsrv
2. After subscribing via email we deleted the users.txt file for the list
3. We issued a help and list command to the imailsrv alias
4. We received the proper response back
Here's what we've noticed in the syntax of the entry into the users.lst
file.
1. When adding a subscriber via email, the email address is entered without
brackets <>
2. When adding a subscriber via the web interface, the email address is
entered with brackets <>
3. Email address without brackets can issue list and help commands to the
imailsrv.
4. Email addresses with brackets receive the following error:
The Help Message for (listname) is for subscribers only!
Can someone confirm this behavior?
IPSwitch can you patch the web interface to enter the email addresses in the
same format from both the web interface and via imailsrv?
We're running version 6.02.
Thanks!
*~*~*~*~*~*~*~*~*~*~*~*
James A. Tucker
CIO, InterVelocity Inc.
[EMAIL PROTECTED]
"I am the asset!"
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> Sent: Tuesday, February 29, 2000 11:08 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] List Commands not working in Subscriber only
> mode
>
>
> James,
>
> Since you were added via the Web, your subscribe data did not get added to
> both files (user.txt, user.lst) that IMail uses for determining who is a
> 'subscriber', so your email request is rejected. If you removed
> yourself via
> the web, and then sent email to the imailsrv to subscribe to the
> list, that
> would add the needed entries to the user.lst and user.txt files
> and now your
> help and list commands will work. Alternately, you could modify the
> users.txt file (use care, if done incorrectly, can cause problems) to
> include the needed data. By subscribing via email, you will be able to see
> the format used for each file and duplicate that for other users added via
> the web.
>
> Daniel Donnelly
> Ipswitch Technical Support
> ________________________________________________________
> See our Knowledge Base at http://support.ipswitch.com/kb
>
>
> ----- Original Message -----
> From: "James A. Tucker" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Cc: <[EMAIL PROTECTED]>
> Sent: Tuesday, February 29, 2000 10:11 AM
> Subject: [IMail Forum] List Commands not working in Subscriber only mode
>
>
> > Why is it that Subscribers to a list get rejected when they try
> to send a
> > list or help command to imailsrv whenever the list is set to "Only
> > Subscribers can post"? My email address that the request is being sent
> from
> > is "exactly" how it's subscribed to the list, yet my requests to the
> > imailsrv are rejected. My address was added via the IMail Web
> Messenging
> > Administration forms.
> > The List Message for (listname) is for subscribers only!
> >
> > The Help Message for (listname) is for subscribers only!
> >
> > We have customers screaming at us to fix this problem. Frankly, I don't
> see
> > the logic behind the rejected requests since the sender's email
> address IS
> a
> > subscriber to the list.
> >
> > Any help appreciated.
> >
> > *~*~*~*~*~*~*~*~*~*~*~*
> > James A. Tucker
> > CIO, InterVelocity Inc.
> > [EMAIL PROTECTED]
> >
> > "I am the asset!"
> >
> >
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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