Troy,

Thanks for the tip...I'll check it out to better understand how this all
works.  My confusion is with the way messages are stored on my IMail server
and how can users retrieve it if they deleted it by mistake.  I know the
difference between POP3 & IMAP, but I wanted a clear understanding on IMAP
being used with IMail.

--------------------------------------------------------
Angel Castillo, MCSE, MCP+I    Jobs.com
IMail System Administrator          www.jobs.com
[EMAIL PROTECTED]                          Voice: (214) 273-7629
"When you love what you do...you're alive!"


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Troy Settle
Sent: Saturday, April 22, 2000 7:14 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] IMAP Explanation



Angel,

Easy way to check.  From Outlook, select 'Accounts' from the 'Tools' menu.
Click on the 'Mail' tab, select the profile, then click the 'Properties'
button.  In the property sheet, click on 'Servers' tab.  The first line in
there will tell you what type of account you have configured.

I've been following this thread, but I honestly can't understand the source
of your confusion.  The distinction between POP3 and IMAP is very simple.
You'll find a wealth of information located at http://www.imap.org/toc.html.
Pretty much everything you ever wanted to know about Mail (and then some).


Hope this helps,

-Troy



** -----Original Message-----
** From: [EMAIL PROTECTED]
** [mailto:[EMAIL PROTECTED]]On Behalf Of Angel Castillo
** Sent: Friday, April 21, 2000 8:46 PM
** To: [EMAIL PROTECTED]
** Subject: RE: [IMail Forum] IMAP Explanation
**
**
** Rocky,
**
** Ok, so you're saying that I'm definitely not using IMAP because
** my Outlook
** client is not configured for corporate/workgroup mode?  I want
** to be sure of
** this before I turn off IMAP.
**
** --------------------------------------------------------
** Angel Castillo, MCSE, MCP+I    Jobs.com
** IMail System Administrator          www.jobs.com
** [EMAIL PROTECTED]                          Voice: (214) 273-7629
** "When you love what you do...you're alive!"
**
**
** -----Original Message-----
** From: [EMAIL PROTECTED]
** [mailto:[EMAIL PROTECTED]]On Behalf Of Rocky Rapson
** Sent: Friday, April 21, 2000 4:12 PM
** To: [EMAIL PROTECTED]
** Subject: Re: [IMail Forum] IMAP Explanation
**
**
** Looking back over this thread, it looks like all your clients
** are using POP
** to access their account.  In this case, as long as you have leave copy on
** the server checked everytime they connect they'll get a copy of the same
** messages.  You might want to have an expiration time on those
** they leave on
** the server.  Outlook only deletes the local copy when you delete
** a message
** in POP mode.
**
** You can shut your IMAP service down if no-one is using it.  It's
** just taking
** up resources.  I only allow a very few users to use IMAP.  I don't want
** their junk-mail clogging up my drives.  Of course - I'm one of the IMAP
** (ab)users vbg!
**
** Rocky
** ----- Original Message -----
** From: "Angel Castillo" <[EMAIL PROTECTED]>
** To: <[EMAIL PROTECTED]>
** Sent: Friday, April 21, 2000 3:22 PM
** Subject: RE: [IMail Forum] IMAP Explanation
**
**
** Rocky,
**
** My main concern is that in the current mode that I'm running IMail & our
** Outlook clients will the users be safe if they delete their
** message and then
** want to retrieve them again?  I mean will the current configuration allow
** the messages to stay on the server? or not?
**
** --------------------------------------------------------
** Angel Castillo, MCSE, MCP+I    Jobs.com
** IMail System Administrator          www.jobs.com
** [EMAIL PROTECTED]                          Voice: (214) 273-7629
** "When you love what you do...you're alive!"
**
**
** -----Original Message-----
** From: [EMAIL PROTECTED]
** [mailto:[EMAIL PROTECTED]]On Behalf Of Rocky Rapson
** Sent: Friday, April 21, 2000 2:46 PM
** To: [EMAIL PROTECTED]
** Subject: Re: [IMail Forum] IMAP Explanation
**
**
** The difference between the two modes of O2K are as follows, if I remember
** correctly:
**
** Corporate mode will let you connect to 1 external internet POP server, in
** addition to your internal corporate mail (Exchange, etc.).  The
** other mode
** will support multiple POP/IMAP accounts, but not exchange, etc.  I think
** even then, the limit is 4 mail accounts, but I'm not sure why
** it's limited.
**
** Rocky
**
** ----- Original Message -----
** From: "Cal Frye" <[EMAIL PROTECTED]>
** To: <[EMAIL PROTECTED]>
** Sent: Friday, April 21, 2000 1:42 PM
** Subject: RE: [IMail Forum] IMAP Explanation
**
**
** Yep, I think that's the case. O2K will allow you to set up Internet email
** services, but considers those to be pop3. But the bit about
** checking Leave
** Mail On the Server does apply. And I think the mess about
** setting it up for
** Corporate mode is why my own client is using pop3 instead of
** imap. Some day
** I'll try changing it, but not before summer...
**
** --Cal Frye, Western Reserve Academy, Hudson, Ohio
**   "The traditional analogy of the watch and the watchmaker is
** inapplicable
** to a Being absolute, infinite, and eternal. It is, moreover, only another
** way of explaining nothing." Miguel de Unamuno, 1912.
**
**
**
**
** -----Original Message-----
** From: [EMAIL PROTECTED]
** [mailto:[EMAIL PROTECTED]]On Behalf Of Angel Castillo
** Sent: Friday, April 21, 2000 12:46 PM
** To: [EMAIL PROTECTED]
** Subject: RE: [IMail Forum] IMAP Explanation
**
**
** Scot,
**
** Then all my users are setup with Outlook 2000 as POP3 but my
** IMail server is
** setup with IMAP service running.  Is this basically not doing
** anything?  I
** didn't think I had to switch the Outlook 2000 client to a
** Corporate/Workgroup mode like when it's accessing Exchange in order to do
** this.  I just checked the mail support settings within Outlook 2000 and
** setting it up as an "Internet Only" mode...it does support POP3,
** SMTP, and
** IMAP...go figure?
**
** --------------------------------------------------------
** Angel Castillo, MCSE, MCP+I    Jobs.com
** IMail System Administrator          www.jobs.com
** [EMAIL PROTECTED]                          Voice: (214) 273-7629
** "When you love what you do...you're alive!"
**
**
** -----Original Message-----
** From: [EMAIL PROTECTED]
** [mailto:[EMAIL PROTECTED]]On Behalf Of Scot Desort
** Sent: Friday, April 21, 2000 10:23 AM
** To: [EMAIL PROTECTED]
** Subject: RE: [IMail Forum] IMAP Explanation
**
**
** Angel-
**
** In Outlook 2000, if the account is setup as IMAP, the options
** "Leave copy of
** message on server" is NOT present. That option is only present if the
** account was setup as "POP3" in Outlook 2000.
**
** I am running outlook 2000, and it does not appear to have the
** "auto-purge"
** feature for IMAP folders. Outlook Express 5 does have it.
** Outlook 2000 has
** an option buried in the options menus that says "Empty the deleted items
** folder when exiting", but I do not believe that effects IMAP
** folders. But to
** be safe, leave it unchecked.
**
**
** ---
** Scot
**
**
**
** > -----Original Message-----
** > From: [EMAIL PROTECTED]
** > [mailto:[EMAIL PROTECTED]]On Behalf Of Angel Castillo
** > Sent: Friday, April 21, 2000 10:23 AM
** > To: [EMAIL PROTECTED]
** > Subject: RE: [IMail Forum] IMAP Explanation
** >
** >
** > Scot,
** >
** > Great explanation...well since most of my users are using
** Outlook 2000 I
** > just have to make sure they check the option that says "leave copy of
** > messages on the server", but don't check the box that says "remove from
** > server when deleted from "Deleted Items"...I believe this is
** the "purge"
** > feature you was talking about.  Correct me if I'm wrong anytime  :-)
** >
** > --------------------------------------------------------
** > Angel Castillo, MCSE, MCP+I    Jobs.com
** > IMail System Administrator          www.jobs.com
** > [EMAIL PROTECTED]                          Voice: (214) 273-7629
** > "When you love what you do...you're alive!"
** >
** >
** > -----Original Message-----
** > From: [EMAIL PROTECTED]
** > [mailto:[EMAIL PROTECTED]]On Behalf Of Scot Desort
** > Sent: Thursday, April 20, 2000 5:52 PM
** > To: [EMAIL PROTECTED]
** > Subject: RE: [IMail Forum] IMAP Explanation
** >
** >
** > Angel-
** >
** > Yes, the mail is kept in the user's mbx file.
** >
** > When a user "deletes" an message using an IMAP client, the
** message isn't
** > actually physically deleted at first. It is simply "flagged"
** as deleted on
** > the the IMAP server. Until the user purges the mailbox (some
** clients do it
** > automatically on exit, some are setup to make the user
** manually purge the
** > box), the messages usually show up in the client's inbox with
** some sort of
** > mark indicating it is a deleted message (in outlook, the entire message
** > header gets a line through it, in some versions of outlook express, the
** > message gets a red X on the left).
** >
** > When a client is setup to use IMAP to access a mailbox, all mail is
** > automatically set to "leave on the server" -- I don't even think
** > there is a
** > way to turn that off. That option is a POP3 feature. In order for your
** > customer to be able to "re-read" messages off of the server from every
** > location they may be at, they must:
** >
** > 1. Have all of their client computers set to access the
** mailbox via IMAP
** > 2. Have all of their client computers set NOT to auto-purge messages
** > 3. If they are using the IMAIL web client, they must set the
** Delete option
** > in their preferences to "Move deleted message to Deleted Items folder",
** > instead of the default setting, "Purge Message"
** >
** > With these settings, even if they "delete" every message, as
** long as they
** > don't manually purge them, they will be able to login from another IMAP
** > client, and still see and read every message. The deleted
** > messages will have
** > a line or X through them, but they are still there and can
** usually even be
** > "undeleted".
** >
** > HTH.
** >
** > --
** > Scot
** >
** >
** >
** > > -----Original Message-----
** > > From: [EMAIL PROTECTED]
** > > [mailto:[EMAIL PROTECTED]]On Behalf Of
** Angel Castillo
** > > Sent: Thursday, April 20, 2000 3:43 PM
** > > To: Ipswitch List
** > > Subject: [IMail Forum] IMAP Explanation
** > >
** > >
** > > Ok, I know what IMAP is and what it's used for but something's
** > > are not clear
** > > because I guess I don't see them in action.  I have my IMail
** > > server running
** > > POP3, SMTP, and IMAP.
** > >
** > > My question is this:  Where are the messages kept since IMAP is
** > suppose to
** > > keep them on the server?  Is it in the main.mbx of the user's
** > > folder?  If a
** > > user deleted all their mail for that day and did have the
** > client set up to
** > > keep copies on the server via their Outlook client, how
** would I go about
** > > setting it up so they can re-download their e-mail off the server?
** > >
** > > --------------------------------------------------------
** > > Angel Castillo, MCSE, MCP+I    Jobs.com
** > > IMail System Administrator          www.jobs.com
** > > [EMAIL PROTECTED]                          Voice: (214) 273-7629
** > > "When you love what you do...you're alive!"
** > >
** > > Please visit http://www.ipswitch.com/support/mailing-lists.html
** > > to be removed from this list.
** >
** > Please visit http://www.ipswitch.com/support/mailing-lists.html
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