What happens if you check the box 'disable smtp auth reporting'? Does it
make any difference in the time between failures?
-----Original Message-----
From: Ron Schaefer <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Date: Thursday, May 25, 2000 9:56 AM
Subject: Re: [IMail Forum] 6.03 SMTP AUTH Errors
Follow-up... Received a message from IPSWITCH support that it may be my
registry is too large since IMAIL users are stored there and they suggested
to go to External Database for users. I don't think that is it because
Microsoft has a limit of 15,000 NT users in the registry and IPSWITCH has
stated in the past that is not a limit for IMAIL
Comments?
Regards,
Ron Schaefer
Interon Internet Solutions
http://www.interon1.com
949.458.8602
----- Original Message -----
From: Ron Schaefer
To: [EMAIL PROTECTED]
Sent: Thursday, May 25, 2000 9:27 AM
Subject: [IMail Forum] 6.03 SMTP AUTH Errors
Problem: Clients using Outlook or Outlook express with SMTP Authentication
are occasionally not being authenticated properly. When they attempt to
send mail they will be prompted for user name and password. Clicking OK
(without changing the username or password) anywhere from 4 to 10 times
will normally send the mail. Occasionally I need to stop and restart the
SMTP service. The problem is very erratic, it may work fine for 30 minutes
and then fail every 2 to 5 minutes.
There have been no changes to the server sw or config or IMail config and
no major increase in users or traffic. Although the problem seems to happen
more often during heavy traffic periods.
IPSWITCH "Solution": I have spoken with Tanya at IPSWITCH support
extensively yesterday and today. She has been able to recreate the problem
by setting up a user on my server and attempting to send mail using SMTP
AUTH. Even so she has supplied no help except that it MAY BE A LIMITATION
OF IMAIL with the number of users that can authenticate at one time and she
has suggested to open my server up to relay mail for all users. This is not
a good solution since that would open me to spammers and it would be near
impossible to contact all of my users to have them turn off SMTP AUTH. I
also believe this could not be the problem since I only have 60 domains with
an average of 5 users each, which is well below what IPSWITCH claims the
product to handle and the traffic or users did not increase at the time this
started happening.
History: Currently running 6.03 with the latest patches. Was running 5.08
when the problem started on Tuesday and installed the upgrade that night
with no improvement. This server has been running IMAIL for over three
years with no problems. %.08 has been installed since around December.
Running 60 domains, with unique i/p's with approximately 350 total users.
Regards,
Ron Schaefer
Interon Internet Solutions
http://www.interon1.com
949.458.8602
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