The work around does not seem to work. It seems as it was just a
coincidence that the server SMTP AUTH was working at that time (it is very
erratic) and the problem still exists (see below).
Any input would be greatly appreciated.
Regards,
Ron Schaefer
Interon Internet Solutions
http://www.interon1.com
949.458.8602
----- Original Message -----
From: Ron Schaefer <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, May 25, 2000 11:28 AM
Subject: Re: [IMail Forum] 6.03 SMTP AUTH Errors
> Possible work around found!!! Eric at IPSWITCH support found that by
> setting by setting, in Outlook, "Logon using Secure Password
Authentication"
> in the settings for "Outgoing Mail Server Authentication" the problem went
> away.
>
> For some reason once he alone logged on in that method, all other users
were
> then able to logon without making changes to their client's. Spooky, but
it
> works. Maybe it reset or triggered something in the server logon.
>
> Thanks to all that replied.
>
> Regards,
> Ron Schaefer
>
> Interon Internet Solutions
> http://www.interon1.com
> 949.458.8602
> ----- Original Message -----
> From: Ron Schaefer <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, May 25, 2000 10:31 AM
> Subject: Re: [IMail Forum] 6.03 SMTP AUTH Errors
>
>
> > Tried that. Right now nothing is checked on the SMTP security page
except
> > Relay mail for Addresses. Also no services are running except SMTP, POP
> and
> > Logging.
> >
> > Regards,
> > Ron Schaefer
> >
> > Interon Internet Solutions
> > http://www.interon1.com
> > 949.458.8602
> > ----- Original Message -----
> > From: David Gregg <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Thursday, May 25, 2000 10:22 AM
> > Subject: Re: [IMail Forum] 6.03 SMTP AUTH Errors
> >
> >
> > > What happens if you check the box 'disable smtp auth reporting'? Does
> it
> > > make any difference in the time between failures?
> > >
> > >
> > > -----Original Message-----
> > > From: Ron Schaefer <[EMAIL PROTECTED]>
> > > To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
> > > Date: Thursday, May 25, 2000 9:56 AM
> > > Subject: Re: [IMail Forum] 6.03 SMTP AUTH Errors
> > >
> > >
> > > Follow-up... Received a message from IPSWITCH support that it may be
my
> > > registry is too large since IMAIL users are stored there and they
> > suggested
> > > to go to External Database for users. I don't think that is it
because
> > > Microsoft has a limit of 15,000 NT users in the registry and IPSWITCH
> has
> > > stated in the past that is not a limit for IMAIL
> > >
> > > Comments?
> > >
> > > Regards,
> > > Ron Schaefer
> > >
> > > Interon Internet Solutions
> > > http://www.interon1.com
> > > 949.458.8602
> > > ----- Original Message -----
> > > From: Ron Schaefer
> > > To: [EMAIL PROTECTED]
> > > Sent: Thursday, May 25, 2000 9:27 AM
> > > Subject: [IMail Forum] 6.03 SMTP AUTH Errors
> > >
> > >
> > > Problem: Clients using Outlook or Outlook express with SMTP
> > Authentication
> > > are occasionally not being authenticated properly. When they attempt
to
> > > send mail they will be prompted for user name and password. Clicking
OK
> > > (without changing the username or password) anywhere from 4 to 10
times
> > > will normally send the mail. Occasionally I need to stop and restart
> the
> > > SMTP service. The problem is very erratic, it may work fine for 30
> > minutes
> > > and then fail every 2 to 5 minutes.
> > >
> > > There have been no changes to the server sw or config or IMail
config
> > and
> > > no major increase in users or traffic. Although the problem seems to
> > happen
> > > more often during heavy traffic periods.
> > >
> > > IPSWITCH "Solution": I have spoken with Tanya at IPSWITCH support
> > > extensively yesterday and today. She has been able to recreate the
> > problem
> > > by setting up a user on my server and attempting to send mail using
SMTP
> > > AUTH. Even so she has supplied no help except that it MAY BE A
> LIMITATION
> > > OF IMAIL with the number of users that can authenticate at one time
and
> > she
> > > has suggested to open my server up to relay mail for all users. This
is
> > not
> > > a good solution since that would open me to spammers and it would be
> near
> > > impossible to contact all of my users to have them turn off SMTP AUTH.
> I
> > > also believe this could not be the problem since I only have 60
domains
> > with
> > > an average of 5 users each, which is well below what IPSWITCH claims
the
> > > product to handle and the traffic or users did not increase at the
time
> > this
> > > started happening.
> > >
> > > History: Currently running 6.03 with the latest patches. Was
running
> > 5.08
> > > when the problem started on Tuesday and installed the upgrade that
night
> > > with no improvement. This server has been running IMAIL for over
three
> > > years with no problems. %.08 has been installed since around
December.
> > >
> > > Running 60 domains, with unique i/p's with approximately 350 total
> > users.
> > >
> > > Regards,
> > > Ron Schaefer
> > >
> > > Interon Internet Solutions
> > > http://www.interon1.com
> > > 949.458.8602
> > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
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