Possible work around found!!! Eric at IPSWITCH support found that by
setting by setting, in Outlook, "Logon using Secure Password Authentication"
in the settings for "Outgoing Mail Server Authentication" the problem went
away.
For some reason once he alone logged on in that method, all other users were
then able to logon without making changes to their client's. Spooky, but it
works. Maybe it reset or triggered something in the server logon.
Thanks to all that replied.
Regards,
Ron Schaefer
Interon Internet Solutions
http://www.interon1.com
949.458.8602
----- Original Message -----
From: Ron Schaefer <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, May 25, 2000 10:31 AM
Subject: Re: [IMail Forum] 6.03 SMTP AUTH Errors
> Tried that. Right now nothing is checked on the SMTP security page except
> Relay mail for Addresses. Also no services are running except SMTP, POP
and
> Logging.
>
> Regards,
> Ron Schaefer
>
> Interon Internet Solutions
> http://www.interon1.com
> 949.458.8602
> ----- Original Message -----
> From: David Gregg <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, May 25, 2000 10:22 AM
> Subject: Re: [IMail Forum] 6.03 SMTP AUTH Errors
>
>
> > What happens if you check the box 'disable smtp auth reporting'? Does
it
> > make any difference in the time between failures?
> >
> >
> > -----Original Message-----
> > From: Ron Schaefer <[EMAIL PROTECTED]>
> > To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
> > Date: Thursday, May 25, 2000 9:56 AM
> > Subject: Re: [IMail Forum] 6.03 SMTP AUTH Errors
> >
> >
> > Follow-up... Received a message from IPSWITCH support that it may be my
> > registry is too large since IMAIL users are stored there and they
> suggested
> > to go to External Database for users. I don't think that is it because
> > Microsoft has a limit of 15,000 NT users in the registry and IPSWITCH
has
> > stated in the past that is not a limit for IMAIL
> >
> > Comments?
> >
> > Regards,
> > Ron Schaefer
> >
> > Interon Internet Solutions
> > http://www.interon1.com
> > 949.458.8602
> > ----- Original Message -----
> > From: Ron Schaefer
> > To: [EMAIL PROTECTED]
> > Sent: Thursday, May 25, 2000 9:27 AM
> > Subject: [IMail Forum] 6.03 SMTP AUTH Errors
> >
> >
> > Problem: Clients using Outlook or Outlook express with SMTP
> Authentication
> > are occasionally not being authenticated properly. When they attempt to
> > send mail they will be prompted for user name and password. Clicking OK
> > (without changing the username or password) anywhere from 4 to 10 times
> > will normally send the mail. Occasionally I need to stop and restart
the
> > SMTP service. The problem is very erratic, it may work fine for 30
> minutes
> > and then fail every 2 to 5 minutes.
> >
> > There have been no changes to the server sw or config or IMail config
> and
> > no major increase in users or traffic. Although the problem seems to
> happen
> > more often during heavy traffic periods.
> >
> > IPSWITCH "Solution": I have spoken with Tanya at IPSWITCH support
> > extensively yesterday and today. She has been able to recreate the
> problem
> > by setting up a user on my server and attempting to send mail using SMTP
> > AUTH. Even so she has supplied no help except that it MAY BE A
LIMITATION
> > OF IMAIL with the number of users that can authenticate at one time and
> she
> > has suggested to open my server up to relay mail for all users. This is
> not
> > a good solution since that would open me to spammers and it would be
near
> > impossible to contact all of my users to have them turn off SMTP AUTH.
I
> > also believe this could not be the problem since I only have 60 domains
> with
> > an average of 5 users each, which is well below what IPSWITCH claims the
> > product to handle and the traffic or users did not increase at the time
> this
> > started happening.
> >
> > History: Currently running 6.03 with the latest patches. Was running
> 5.08
> > when the problem started on Tuesday and installed the upgrade that night
> > with no improvement. This server has been running IMAIL for over three
> > years with no problems. %.08 has been installed since around December.
> >
> > Running 60 domains, with unique i/p's with approximately 350 total
> users.
> >
> > Regards,
> > Ron Schaefer
> >
> > Interon Internet Solutions
> > http://www.interon1.com
> > 949.458.8602
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
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