Got a copy of the persons 'Reply' (did she keep a copy)? I'd have to see
that, to tell what is really happening. Look at the Reply To: field and the
time of her sending, and check the log to see what address is shown in the
RCPT TO: line. They should match!
If the message _was_ addressed to the list (as you seem to think), why did
the subscribers not get her message (you said they did not, but they
_should_ have, if the reply address was the list and moderator not set!)? So
this would seem to indicate, the Reply address was not the list address, but
something completely different (like your address?!).
What is the email address of the 'Owner' for that list? If that is yours,
that could be why you got the message (as if the list were in Moderator
mode). Now, it should not think Moderator is enabled, but if imailsrv
thought is was, that address would be used as the destination of the
delivery.
When this happens, does it continue (for this list) until you do something
(what do you do?)? If it does, that would imply to me, that something is
trashing the program file (imailsrv.exe). Check your disk system and files!
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Angel Castillo" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, June 16, 2000 2:06 PM
Subject: RE: [IMail Forum] List Server Issue
> Daniel,
>
> Sorry if I wasn't clear but here I go again to explain:
>
> 1.) Yes, the settings for "Reply to Sender" which is the default is set.
> It's NOT set for sending to the whole list.
>
> 2.) Refuse Null Sender is NOT checked.
>
> 3.) Yes, postmaster is resolving to me, but I have a filter setup within
my
> Outlook that any message addressed to "postmaster" will go to a separate
> folder which these messages are not going in. I got the message because
my
> e-mail address is on the list as well.
>
> 4.) The user didn't change anything in the "To:" field. They simply hit
> their "reply" button to reply to the original sender but instead of going
to
> the sender it went out to the whole list again.
>
> Now what?
>
> -------------------------------------
> Angel Castillo, MCSE, MCP+I
> MIS Dept. Jobs.com
> IMail System Administrator
> [EMAIL PROTECTED]
> (214) 273-7629
> "When you love what you do...you're alive!"
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> Sent: Friday, June 16, 2000 12:27 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] List Server Issue
>
>
> Angel,
>
> Do you have the SMTP Security set to 'Refuse Null Senders'? If you do
> (change it!), then rejected email mesages are not being delivered to your
> users and those will help you troubleshoot your situation.
>
> I read your messge several times but still do not understand your
situation.
> Do you have the list setting, Reply to list, unchecked? If you do, then
the
> rest of your message does not make sense (replies would only go to the
> sender, to send to the list, user would have to change the TO: address,
not
> reply!). If it is checked, then the only reason I can see for your message
> to make sense, is that you are the 'postmaster' so you got her
'Misdirected'
> (or your email address was the orginal sender, that she replied to)
message
> and the postmaster response back to the sender, was swallowed by the
'Refuse
> Null Sender'.
>
> Daniel Donnelly
> Ipswitch Technical Support
> See our Knowledge Base at http://support.ipswitch.com/kb
>
> ----- Original Message -----
> From: "Angel Castillo" <[EMAIL PROTECTED]>
> To: "Ipswitch List" <[EMAIL PROTECTED]>
> Sent: Friday, June 16, 2000 10:38 AM
> Subject: [IMail Forum] List Server Issue
>
>
> > Ok, I've mentioned this before but now I have more info to aid in this
> > ongoing investigation. Here it goes:
> >
> > I've had sporadic issues with users that reply back to a list server but
> > instead of the message going back to the individual who sent the message
> it
> > goes back to the whole list. I've confirmed that the default settings
for
> > the list are correct in regards to it going back to sender vs. list, the
> > users are hitting the "reply" button not the "reply to all", etc.
> >
> > This last instance the user hit reply and it never got back to the
> original
> > sender but I received it. I thought everyone in the company received it
> but
> > I have new info that says that didn't happen either. I mean this user
> never
> > received her own reply and everyone in her dept. claims they didn't
> receive
> > it. I'm thinking that I received it because I'm the owner of all the
> lists
> > but I'm puzzled as to why didn't the original sender receive it either?
> >
> > Anyway, has anyone every experienced this and if so could you point me
to
> > the right direction before I have to call Ipswitch Support on this.
> >
> > -------------------------------------
> > Angel Castillo, MCSE, MCP+I
> > MIS Dept. Jobs.com
> > IMail System Administrator
> > [EMAIL PROTECTED]
> > (214) 273-7629
> > "When you love what you do...you're alive!"
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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