Just got off the phone with her...
I had her go to netscape and DL that - she was getting 10-13 KBs rates, so
her connection to us is great. She said that the problem happened last week
some time, but cleared up after a while, and no one else has complained, so
I told her that for the time being, we will just hold on, and to give me a
ring next week. If it's still slow, im gonna put another i-mail server in
the loop and have THAT relay messages - totally take my normal imail server
outta the loop.
Matt
>Thanks Len...
>It's S-DSL, so 144 both ways. and the "so long" means it is taking hours
>for the 100K messages... I'm 99.9% sure that the problem (is there indeed
>is one)
there is one indeed.
> is not with her connection to us...
Do you have an ftp site where you let her try that protocol to see if a
file upload it goes slow, also?
That would take Imail out of the loop.
Must be something in her machine or her machine to the DSL modem. This
smells like a site visit revenue opportunity. vbg
She can DL mail and files from web sites at "normal" speeds?
The DSLAM is yours or the telco's or a CLEC's? Maybe they've got some bw
limiting going on in their DSLAM site.
Len
Len
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