Actually I tend to agree with your point of view on seeing this "feature".
It just happened to me I opened the inbox over the web saw a mail was there
clicked it and got the "try again" message, since I had seen this thread I
knew it must be another mail had hit my inbox as I went to read the first
one so I just went back and it was OK but I can garauntee that any standard
user would be screaming about it.
If it cant be changed then the message should be changed to something thats
less obscure to the average users. I saw in the thread that supposedly the
message has changed but the trial version I downloaded 2 weeks agao has the
old message...
Rob
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of underbar
Sent: Friday, September 15, 2000 9:46 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Web messaging
Hi Scott,
Thanks for the quick response, however, I disagree. You are entitled to
your opinion but in this case I believe you are dead wrong. No E-Mail
Client on the planet works this way. If this is WAD, it is extremly poor
design. IMail is a great product, but WebMessaging, with this defect in
design, is useless for me and most of my customers. There are other Browser
based email products and they don't have this "Feature". Look at Yahoo! and
HotMail... How can anyone accept this as WAD??? I really wish Ipswitch
would fix this.
If you receive a lot of mail the product is unusable. This is an easy thing
to fix.
Best Regards,
Joe Hansen
---------- Original Message ----------------------------------
From: <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date: Fri, 15 Sep 2000 08:53:09 -0400
>> "Mailbox Empty or the Message sequence has changed please wait a few
>> minutes and try again."
>
>This is normal, it's how IMail web messaging works. We changed that
message to a more positive "You have new mail! Please close the window and
try again.", so it seems like a feature rather than a flaw.
>
>> I try again and it works, however, since I get so much mail, this
>> makes using web mesasaging impossible.
>
>Yes, it's annoying, but you get used to it after a while.
>
>> I receive about 1 new email every two minutes or so.
>
>In that case, web messaging probably isn't for you. Or, you may be able to
use folders, which could help. For example, I have the IMail listserver
messages go to a separate folder (I'm using IMail web messaging right now).
>
>> I think this is a problem with the way IMail is keeping track of
>> message numbers.
>
>It's an "undocumented feature" regarding how IMail keeps track of message
numbers. They designed it that way intentionally. I'm guessing they didn't
spend much time planning that piece. <G>
>
>> It's really very frustrating. IPSwitch support has not acknowledge
>> that this is a problem.
>
>No need for them to. It's the way the software was designed.
Unfortunately, most software has quirks that range from mildly annoying to
deadly. It would be nice if they would change this, but I'm guessing at
this point it would be a lot of work.
> -Scott
>Please visit http://www.ipswitch.com/support/mailing-lists.html
>to be removed from this list.
>
>An Archive of this list is available at:
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>
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