The people who are logging-in are iusing all kind of ISPs, dialups, leased
lines, .... We've currently got 80,000 members, (they are all students, so
some are accessing from home, some from uni, etc.)
I think we used to get this ocassionally when we had just 16,000 members but
we could live with it. We've been signing up over 5000 members a day and
over the past few weeks it's gone crazy with sessions being dropped left
right and center.
It is happening too frequently to be 12 minute timeout.
I suspect there is probably some manua tweaking I can do. with
threads/registry but I don't know any specifics.
in the W1 logs when it fails to login i get:
<date> <time> 2AUTH ERROR <ip address> 0 invalid user
Xa5fd98ce98ce98c99442fa2b <ip address> <username>
when it boots people out it looks like I get :
<date> <time> AUTH ERROR <username> <ip address> 0 - Failed Authentication
----- Original Message -----
From: R. Scott Perry <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, October 11, 2000 1:48 PM
Subject: RE: [IMail Forum] Help!!!
> > This is getting really quite frustrating now. My members get booted out
> and have to log in again whilst
> > checking their email. I'm getting angry with it myself so goodness
knows
> what my members are thinking.
> > SOmetimes I have to try to log-in 5 or 6 times before it is successful
and
> I can be booted out several
> > times jjust reading 2 or 3 e-mails.
>
> A couple of thoughts here:
>
> Are the people this is happening to using AOL, or another non-ISP that
> changes IP addresses for each web hit? If so, check the Knowledge Base or
> manual for the settings to get around this.
>
> Are the people hitting the 12-minute timeout? When enough users are
online,
> they get timed out after 12 minutes. I believe if you don't have more
than
> X users online at once, the timeout is longer (an hour?).
>
> Have you checked the W1.... logs to see what it says in there?
>
> Is it possible that the web messaging is crashing, and restarting? If
> everyone is kicked out at the same time, that could be the problem.
> -Scott
>
> Declude: Anti-spam and Anti-virus solutions for IMail.
> http://www.declude.com
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
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>
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