>(1) Is it our responsibilty as providers of mail to stop virus's
>from entering another persons network/computer through our mail
>server? I posed the question to myself and not quiet sure how to
>answer. I personally don't think it is, what do you guys do?
Attempting / "best effort / best practice" to stop viruses isn't part
of my ToS. It is a payable option.
Some ISP's refuse to get in the AV loop because of their liability if
the AV scanner lets a nasty one through and destroys all of a clients
computers. I've never heard of an AV software supplier getting sued
because a virus hit his clients before the software supplier updated
his virus database.
But just like no software company is liable for damages due to bugs
or workmanship, there must be some protection for ISP AV services.
>(2) From an ISP standpoint, what do you all consider excessive use
>on the mail server? A certain number of messages per day? Or maybe
>a certain number of Bytes sent or received.
The more the merrier, because it costs the client to use our
facilities, proportionate to their usage. We don't allow unlimited
volumes. Usage fees apply, per volume of msg traffic. Metered usage.
Len
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