David,
I'll try to answer, look after each item in your list. From your list, I do
not see any problems consistent with incorrect configuration (except maybe
the delivery problem).
Daniel Donnelly
________________________________________________________
See the Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "djk" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, February 26, 2001 7:38 PM
Subject: RE: [IMail Forum] mail bouncing with attachements
> > If this is a Virtual without an IP address, IMail may be using
> > the settings
> > for the Primary domain (on the IP) for 'Max Message'. What is it
> > set for, on
> > the Primary Domain?
>
>
> This is the primary. 10m for mailbox, 2m for message
>
> > Maybe you should put together a list of all the problems you are seeing
so
> > we can treat the real source, not a symptom at a time.
>
> Ok... here goes....
>
> 1. The total users is incorrect in admin, and does not add any to total if
a
> new user signed up.
It think you also stated that you were using an external DB for user
storage. IMail Admin cannot control the number of users, nor show that
value, when using an external DB. If you wish to limit the number of users,
you would have to place that limit on the table in the DB.
> 2. Many times mail stays in spool up 19 times. This includes outgoing
> (locally as well, sent from me to me) and incoming.
Answered already. Awaiting more info from you.
> 3. We have "killer email" from Ron. I get a "password is being changed by
> someone" when I log in using regular(classic) imail templates and want to
> change a password.
That message may come regardless of the templates used. Any access to that
user account that is not terminated correctly will cause the next access to
display this message (or others, depending on what operation you are trying
to perform). IMail will timeout the improperly terminated connection, but it
may take up to an hour (or so). If you cannot wait, then you would have to
stop/start all services that access user related files (SMTP, POP3, IMAP4,
WebMSG).
> 4. Attached files are being left in the spool directory.
IMail will leave files (D and attachments to them) in \spool when it cannot
deliver or return the mesage. Fix your delivery problems and most of these
will go away. Not all, as some people may use incorect addresses for
destination and for return address. See these files a an indication of
trouble that needs to be investigated
> 5. When I go to /spool
> http://mailserver.florida.com:8383/Xaca69dcbc8ce9998b2b16a65/admspool.cgi
> via KillerMail templates and
>A. attempt to delete a file it says
> "USER CHANG Attempt to change password failed because not allowed to
change
> password for domain "s". Although it does get deleted.
>
> I have no problem deleting mail from spool when I go to
> http://mailserver.florida.com:8181
I've seen this one too and it seemed to be introduced around V6.04. I'm
afraid I do not know the problem or the solution.
>
>
> B. attempt to send file from spool, it says "you must select file"
Seen this one, too. Again the send sems to work, but an unrelated error
message.
>
>
> >You would need to check the log files to get more information about this
problem and relay it here.
>
>
> I have taken this over from the person who installed this so I am unsure
of
> a *few* things!
>
> I have log files that start with 1.log*.txt and 2.W*.log and a few 3.
> sys*.txt
The manual and KnowledgeBase can tell you more about the files and their
contents. Generally, all these file names contain a 'date' in them, some
with year, some with only month and day. Log* and Sys* are the ones you will
need to look at for SMTP and other services. W* files actually come as W1*
and W2*, where the 1's are the log for Web Admin (8181) port and 2's are Web
MSG (8383) port.
>
>
> Sincerely,
>
>
> David Kaleky
> www.FLORIDA.com
> Tel: 407-647-4445
> FAX: 347-487-2912
>
>
>
>
>
>
>
>
>
>
>
>
>
> Sometimes a 'group'
> > of problems is indicative of a single solution or mis-configuration.
> >
> > Daniel Donnelly
> > ________________________________________________________
> >
> > ----- Original Message -----
> > From: "djk" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Monday, February 26, 2001 5:16 PM
> > Subject: RE: [IMail Forum] mail bouncing with attachements
> >
> >
> > >
> > > > Forgot about the 'Single Max Message size' setting!
> > >
> > > set at 0
> > >
> > > mailbox was at 5M is '5,000,000, now it is 10m 10,000,000.
> > >
> > > I am seeing as well files left in spool directory.
> > >
> > > I view them in WSFTP sizes are 58000, 345,000.
> > >
> > > > > BTW, I've seen 'repeats' of earlier email from you. These have
been
> > > > answered already. Are you still having some problem with
> > outbound email?
> > >
> > > Seems so. If those were answered, I never got them as well.
> > >
> > > One of my posts stated that incoming messages were stuck in spool for
19
> > > tries
> > >
> > > (many were from this list)
> > >
> > >
> > > > >
> > > > > PS - It might help, if you asked some questions. All your
> > messages are
> > > > > statements, which do not always look like requests for help.
> > > > >
> > > > > Daniel Donnelly
> > > > > ________________________________________________________
> > > > >
> > > > > ----- Original Message -----
> > > > > From: "djk" <[EMAIL PROTECTED]>
> > > > > To: <[EMAIL PROTECTED]>
> > > > > Sent: Monday, February 26, 2001 1:24 PM
> > > > > Subject: [IMail Forum] mail bouncing with attachements
> > > > >
> > > > >
> > > > > > Our mailbox size is 10 mb. However email with attachments of gif
> > files
> > > > of
> > > > > > only a 1 mg are bouncing back.
> > > > > >
> > > > > > The mailbox is empty.
> > > > > >
> > > > > >
> > >
> > > PS- Come by http://florida.com for all your Florida needs!!
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> > > An Archive of this list is available at:
> > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > >
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
>
> PS- Come by http://florida.com for all your Florida needs!!
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
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