Any chance the SMTP svc is dying periodically then restarting automagically?
Perhaps look at Imail's running instance of WUG logging to verify that the
WUG module is monitoring the svc and that is either not going down or if it
is going down if it is getting restarted by WUG automatically. I usually
use an external instance of WUG to check these types of oddities because I
have come to not trust the internal WUG engine.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Chris Stone
Sent: Tuesday, April 10, 2001 9:31 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Timeouts with SMTP for users
Thanks Scott, but these are local users dialing into our network
directory - not users coming in from remote POPs (like MegaPop). I agree
that it sounds like port 25 being blocked, but we're not blocking it on
our network (this has been reconfirmed). Sometimes the user rebooting
fixes the problem temporarily - which would point to client side issues.
But, it seems to be happening more and more lately so we're forced to
investigate server issues also.
Chris Stone, MCSE
WebConnects, Inc.
email: [EMAIL PROTECTED]
web: http://www.wcox.com
-----Original Message-----
From: Scott Perry [mailto:[EMAIL PROTECTED]]
Sent: Monday, April 09, 2001 2:37 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Timeouts with SMTP for users
> Not sure what you're trying to say here. There's no problem resolving
> the name (smtp.wcox.com). They can, when they are having the problem,
> drop to a command prompt and ping/tracert without problem. But, they
> cannot 'telnet smtp.wcox.com 25' - get a timeout with that also.
Then port 25 blocking on the remote ISP is almost certainly the problem.
If they get a timeout telneting to port 25, but not port 110, it's
almost certainly port 25 blocking. If they can't get to port 25 (and
can get to port 110), and you can get to port 25 locally, you can be
sure that the remote ISP is blocking access to port 25.
--
-Scott
Declude: Anti-virus and Anti-spam solutions for IMail.
http://www.declude.com
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