Make sure that you or your upstream, whichever it is that has authority
creates the appropriate PTR record (DNS) for each of the IPs that Imail is
using.
fyi - It might be easier to tell imail to send all mail via one IP and make
sure it has a PTR record. Check the knowledge base for 'bind' and 'ip'.
----- Original Message -----
From: "Grant Griffith" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, April 12, 2001 11:53 AM
Subject: RE: [IMail Forum] AOL eats mailing list mail.
> OK, been on the phone with AOL. In looking at the logs, it appears the
> messages from these groups are not containing anything in the To address.
> Therefore AOL just dumps it. They also suggested some DNS changes, can
> someone check out wcmail.net and let me how it looks?
>
> Actually, if our server is setup with wcmail.net on a shared IP on one
> server and the mail is on another IP that is shared, could this be a
> problem?
>
> Here is how it is set-up, maybe something is wrong here?????
>
> wcmail.net 206.160.244.71 on Server 1
> mail.wcmail.net 206.160.244.72 on Server 2
>
> Basically they are saying a reverse on wcmail.net is returning
> 206.160.244.69, which is our servers IP, but has nothing to do with
> wcmail.net.
>
> Anyone help?
>
> Sincerely,
> Grant Griffith, Vice President
> EI8HT LEGS Web Management Co., Inc.
> http://www.getafreewebsite.com
> 877-483-3393
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Gary Mauer
> Sent: Wednesday, April 11, 2001 5:24 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] AOL eats mailing list mail.
>
>
> I wonder if you can earn points for having "Precedence: bulk" in the
header?
>
> Gary Mauer
>
> Window Cleaning Network
> Picnic is August 4, 2001
>
> Oconomowoc, Wisconsin, USA
>
> www.window-cleaning-net.com
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Arriba
> Sent: Wednesday, April 11, 2001 4:30 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] AOL eats mailing list mail.
>
>
> In talikng with aol about mail that was accepted by their mail gateway but
> never delivered..they let it slip or shared with me that they have a
point
> system to filter out spam.
>
> For example, not having a pointer record by itself is not enough to
trigger
> the spam filter..however in conjunction with points awarded for other
> aspects of the email, it might be enough to tip the scale, and trigger
> the spam filter.
>
> Aol was fairly responsive. It took them 2 or 3 days to call back and then
> the rep gave me his direct number in case we had more issues. That is a
> real improvement over the last time i contacted them a year or so ago.
>
> http://postmaster.info.aol.com/
>
> has good info on reasons you may get error messages in your logs when
trying
> to deliver to aol.
>
> However, to handle the situation where it is delivered to aol, but then
> does not get to the recipient..you need to call them.
>
> Aol does not publicize the number. ..I guess they want to make sure you
are
> a sys admin and have the wherewithal to track down the number based on the
> clue they give you..hahaha
>
> Eventually i found the info needed by looking up aol.com at:
> http://www02.registrar.aol.com/whois/
>
> The phone number listed on the record is the one to call.
>
> Hope this helps.
> I know aol should not accept mail and then not deliver it. However, I
> thought this might help others..who have to explain to their customers why
> the mail is not getting through.
> Regards
> Kim
>
>
>
>
>
>
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>
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