Funny thing is the client is Outlook 2000, which should indeed support
it. I am thinking firewall has to be the issue. Not being able to speak
with anyone on the client side with any knowledge regarding networks
makes it kinda difficult to pin down tho :(

- Harry 

:-----Original Message-----
:From: [EMAIL PROTECTED] 
:[mailto:[EMAIL PROTECTED]] On Behalf Of Robert Stull
:Sent: Friday, May 18, 2001 11:10 AM
:To: [EMAIL PROTECTED]
:Subject: Re: [IMail Forum] SMTP Problem
:
:
:
:According to this line of the log, the client isn't
:attempting an EHLO, just a HELO. Appears that the client 
:doesn't support (or isn't set up to do) ESMTP. Means it'll 
:never see the AUTH. Is there a firewall between the networks? 
:Does _it_ support ESMTP?
:
:Bob
:
:>> :20010517 180032 127.0.0.1       SMTPD (00390080)
:[207.67.162.202] HELO
:>> :jim
:
:
:In reply to 18 May message from [EMAIL PROTECTED]:
:
:>Harry,
:
:>Must be something 'different' about the network having
:>the problems! How about a firewall or proxy between
:>client and server? If the client is not seeing that
:>the server supports ESMTP and SMTP AUTH, it might not
:>use it, believing it is not supported at this server.
:>If you could get the client side logs, that would show
:>the SMTP connection and the EHLO response.
:
:>Check your SMTP Security settings and make sure
:>'Disable SMTP Auth Reporting' is not enabled. Just to
:>be sure, enable it, Apply, stop/start SMTP service,
:>then disable again, Apply, stop/start service and
:>test.
:
:>Daniel Donnelly 
:>________________________________________________________
:
:>----- Original Message -----
:>From: "Harry Hanson" <[EMAIL PROTECTED]>
:>To: <[EMAIL PROTECTED]>
:>Sent: Friday, May 18, 2001 1:27 PM
:>Subject: RE: [IMail Forum] SMTP Problem
:
:
:>> Btw, adding the 209.210.192.0 network to the local
:address table changes
:>> nothing.. Anyone?
:>>
:>> - Harry
:>>
:>> :-----Original Message-----
:>> :From: [EMAIL PROTECTED]
:>> :[mailto:[EMAIL PROTECTED]] On Behalf
:Of Harry Hanson
:>> :Sent: Thursday, May 17, 2001 10:24 PM
:>> :To: [EMAIL PROTECTED]
:>> :Subject: [IMail Forum] SMTP Problem
:>> :
:>> :
:>> :Version 6.06, all patches applied.
:>> :
:>> :I seem to have an issue with 1 network only, and moving it 
::from one 
:>> server to another does not make any difference. :Different networks 
:>> can access the SMTP server via SMTP auth:
:>> :
:>> :20010517 143159 127.0.0.1       SMTPD (00070080) [209.210.192.20]
:>> :connect 206.63.118.154 port 1687
:>> :20010517 143159 127.0.0.1       SMTPD (00070080)
:[206.63.118.154] EHLO
:>> :musashi
:>> :20010517 143159 127.0.0.1       SMTPD (00000550) Authenticated
:>> :[EMAIL PROTECTED], session treocal.
:>> :20010517 143159 127.0.0.1       SMTPD (00070080)
:[206.63.118.154] MAIL
:>> :FROM: <[EMAIL PROTECTED]>
:>> :20010517 143159 127.0.0.1       SMTPD (00070080)
:[206.63.118.154] RCPT
:>> :TO: <[EMAIL PROTECTED]>
:>> :20010517 143200 127.0.0.1       SMTPD (00070080) [206.63.118.154]
:>> :C:\IMail\spool\D434f080.SMD 952
:>> :
:>> :However, anything coming from the clients network will not 
:>> :authenticate (it doesn't even attempt it):
:>> :
:>> :20010517 180032 127.0.0.1       SMTPD (00390080) [209.210.192.20]
:>> :connect 207.67.162.202 port 1864
:>> :20010517 180032 127.0.0.1       SMTPD (00390080)
:[207.67.162.202] HELO
:>> :jim
:>> :20010517 180032 127.0.0.1       SMTPD (00390080)
:[207.67.162.202] MAIL
:>> :FROM: <[EMAIL PROTECTED]>
:>> :20010517 180033 127.0.0.1       SMTPD (00390080)
:[207.67.162.202] RCPT
:>> :TO: <[EMAIL PROTECTED]>
:>> :20010517 180033 127.0.0.1       SMTPD (00390080)
:[207.67.162.202] ERR
:>> :americancreditsystems.com invalid user <[EMAIL PROTECTED]
:>> :20010517 180033 127.0.0.1       SMTPD (00390080)
:[207.67.162.202] MAIL
:>> :FROM: <[EMAIL PROTECTED]>
:>> :20010517 180033 127.0.0.1       SMTPD (00390080)
:[207.67.162.202] RCPT
:>> :TO: <[EMAIL PROTECTED]>
:>> :20010517 180033 127.0.0.1       SMTPD (00390080)
:[207.67.162.202] ERR
:>> :americancreditsystems.com invalid user <[EMAIL PROTECTED]
:>> :
:>> :Both mails were sent with outlook (smtp auth enabled). Neither 
:>> :networks have problems retreiving pop mail.
:>> :
:>> :Any ideas? Tia.
:>> :
:>> :
:>> :- Harry
:
:
:Please visit http://www.ipswitch.com/support/mailing-lists.html 
:to be removed from this list.
:
:An Archive of this list is available at: 
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:
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