Hello,
I know this is an old thread but I wanted to check and see if you found any
resolution. I had the same circumstances a few days ago and I don't want to
just say outright "No, you must have checked the delete all box (idiot)". I
haven't been able to find anything suspicious.
Thanks
David
----- Original Message -----
From: "Daniel Donnelly" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, July 07, 2006 2:48 PM
Subject: Re: [IMail Forum] Web Mail Deletion Problem.
> Never looked for one in the W2 log, so I don't really know. But the log
does
> show all kinds of stuff and that might be one of them. Might have to try
it
> yourself (noting the time) and see what that shows in the log, then use
that
> log entry to see if there is another like it, in the past logs.
>
> Daniel Donnelly
> ________________________________________________________
>
> ----- Original Message -----
> From: "Arthur Donchey" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Monday, June 04, 2001 1:57 PM
> Subject: RE: [IMail Forum] Web Mail Deletion Problem.
>
>
> >
> > It is a possibility that the user hit the Delete All button instead of
the
> > Delete button. He is an above average user and knows the different, so
if
> > he did it was a mistake. He may try to deny it, is there any why of
> proving
> > it? In the W*.logs?
> >
> > Arthur Donchey, CISSP
> >
> > V.P.Griffen & Assoc. L.L.C.
> > http://www.vpga.com
> > [EMAIL PROTECTED]
> >
> > Skyline Internet Inc.
> > http://www.skylineinternet.com
> > [EMAIL PROTECTED]
> >
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> > Sent: Friday, 07 July 2006 11:53 AM
> > To: [EMAIL PROTECTED]
> > Subject: Re: [IMail Forum] Web Mail Deletion Problem.
> >
> >
> > Arthur,
> >
> > Never heard of this being a problem! But there is a 'delete all
messages'
> > button that can cause that to happen. Normally one need only select each
> > message to be deleted by clicking (puts a check in the box) for each
> > message, then clicking the delete button so only the selected messages
get
> > deleted. Is that what the user is doing???
> >
> > Might be best the ask the user for the steps he is performing, rather
than
> > give him to correct ones. That way he can tell you what he is doing
> without
> > any influence from you.
> >
> > Daniel Donnelly
> > ________________________________________________________
> >
> > ----- Original Message -----
> > From: "Arthur Donchey" <[EMAIL PROTECTED]>
> > To: "IMail_Forum@list. Ipswitch. Com" <[EMAIL PROTECTED]>
> > Sent: Monday, June 04, 2001 10:12 AM
> > Subject: [IMail Forum] Web Mail Deletion Problem.
> >
> >
> > >
> > >
> > > Hello List,
> > >
> > > One of our IMail users is complaining about deleting several of
> message
> > > from his main mailbox using Web Messaging and having all his messages
> > > disappear even unread ones. He is using Outlook part of the time, but
> NOT
> > > at the same time (I checked the logs). He claims this has happened
more
> > > then once. I search IpSwitch KB and didn't find anything. Any help
> would
> > > be helpful.
> > >
> > > Imail Version 6.05 and default Web Templates.
> > >
> > > Arthur Donchey, CISSP
> > >
> > > V.P.Griffen & Assoc. L.L.C.
> > > http://www.vpga.com
> > > [EMAIL PROTECTED]
> > >
> > > Skyline Internet Inc.
> > > http://www.skylineinternet.com
> > > [EMAIL PROTECTED]
> > >
> > >
> > >
> > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> > > An Archive of this list is available at:
> > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > >
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
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> >
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> >
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> >
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>
>
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